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New Liskeard's labour pool attracts call centre.


Impressed by New Liskeard's labour pool, NuComm International NuComm International is a Canadian-based provider of customer relationship and call center services. History
NuComm International was started in 1991 by its CEO Réal Bergevin.
 has selected New Liskeard as the site of its new customer support and call centre.

The company expects to launch the centre in early December, and it is expected to employ about 300 people by the end of 2003.

The New Liskeard contact centre will handle both inbound and outbound customer calls on behalf of some of North America's leading corporations.

In September, NuComm announced it was opening another new call centre in Cobourg, Ontario Cobourg (2006 population 18,210) is a town some 110 kilometers east of Toronto in the Canadian province of Ontario. It is the largest town in and the seat of Northumberland County, Ontario; its nearest neighbour is Port Hope, 7 km to the west. . With a mid-November launch, the Cobourg site will employ about 300 people by the end of 2003. The two new sites join NuComm's five other Canadian call centres in Owen Sound Owen Sound, city (1991 pop. 21,674), SE Ont., Canada, on Owen Sound. It is a port and railroad terminal in a farming region, and it has large grain elevators. There are printing and other industries. , Brockville, Sault Ste. Marie Sault Sainte Marie — pronounced "Soo Saint Marie" (IPA /su seɪnt məˈɹi/) — is the name of two cities on the Saint Marys River, which forms part of the boundary between the United States and Canada. , Welland and St. Catharines.

New Liskeard was chosen as NuComm's newest site after receiving enthusiastic support from local municipal and economic development officials. The quality and strong response of the local labour pool also impressed NuComm, said NuComm president Real Bergevin.

NuComm was able to measure the support and quality of potential employees in the area using its proprietary AutoRecruit system, which allows job candidates to phone a 1-800 number and be interviewed automatically about education, qualifications and career interests.

Over 1,000 people answered NuComm's request for applications and over 280 have now been tested and approved for the new positions.

"In bringing this call centre to the community, the Town of New Liskeard and NuComm International have created a win/win/win deal - a win for residents of New Liskeard, a win for the municipality MUNICIPALITY. The body of officers, taken collectively, belonging to a city, who are appointed to manage its affairs and defend its interests.  and a win for NuComm and our valued clients," said Bergevin.

Known as the "Heart of the Scenic North," the Town of New Liskeard and its surrounding communities have a population of over 40,000 and it is the largest community in the South Temiskaming Region of Northern Ontario Northern Ontario is the part of the province of Ontario which lies north of Lake Huron (including Georgian Bay), the French River and Lake Nipissing.

Northern Ontario has a land area of 802,000 km² (310,000 mi²) and constitutes 87% of the land area of Ontario, although it
.

NuComm employs more than 2,200 people in Canada and is an ISO (1) See ISO speed.

(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
 9001:2000 quality managed environment.
COPYRIGHT 2003 Laurentian Business Publishing, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:IT Strategies
Publication:Northern Ontario Business
Article Type:Brief Article
Geographic Code:1CONT
Date:Nov 1, 2003
Words:322
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