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New Empirix solution tests VoIP infrastructure/applications.


Empirix Inc., a provider of integrated test and management solutions for VoIP, contact center and Web environments, announced in early February a comprehensive solution for ensuring successful deployment of enterprise VoIP infrastructure and applications. The Hammer VoIP Test Solution for Enterprises is aimed at allowing enterprises to reduce risk and speed the rollout of VoIP services and IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous.  applications (such as messaging, speech self-service, conferencing See teleconferencing.  and CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) by accurately assessing how their infrastructure and applications will perform as a live, enhanced IP service.

By enabling enterprises to test applications running on VoIP networks in their own environments, Empirix provides a comprehensive approach and the capability for enterprises to perform upgrade and migration testing on an ongoing basis. In addition, Hammer VoIP Test Solution for Enterprises can be used to analyze and troubleshoot To find out why something does not work and to fix the problem. Troubleshooting a computer often requires determining whether the problem is due to malfunctioning hardware or buggy or out-of-date software. See debug.  both pure VoIP networks and hybrid IP/TDM environments.

[ILLUSTRATION OMITTED]

The Hammer VoIP Test Solution is comprised of three elements:

* Hammer FX-IP, a feature test platform for IP environments that generates test IP calls and evaluates voice quality;

* Hammer CallMaster, a graphical scripting and reporting tool for creating test call flows; and

* Hammer Call Analyzer, a diagnostics and troubleshooting solution that enables users to visualize and debug To correct a problem in hardware or software. Debugging software means locating the errors in the source code (the program logic). Debugging hardware means finding errors in the circuit design (logical circuits) or in the physical interconnections of the circuits.  signaling and voice quality problems in VoIP networks.

Organizations that need to test converged IP/TDM environments can add Hammer FX, which generates test TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission.  calls. Existing Empirix customers who are migrating from TDM to VoIP and already have Hammer FX and Hammer CallMaster need only add Hammer FX-IP for generating IP test calls and Hammer Call Analyzer for diagnostics and reporting.

www.empirix.com
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Title Annotation:Peripherals & Hardware
Publication:Customer Interaction Solutions
Geographic Code:1USA
Date:Apr 1, 2005
Words:266
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