New Data Shows Customers Worldwide Increasingly Are Choosing Dell for Enterprise Computing Needs.Business Editors & High-Tech Writers AUSTIN, Texas--(BUSINESS WIRE)--Aug. 30, 2002 Industry Analyst Firms Say Dell Increased Market Share While Maintaining Highest Customer Satisfaction Rating in Q2 Companies worldwide are increasingly choosing Dell (Nasdaq:DELL) server and storage systems for their enterprise computing Refers to information technology in the larger company. See enterprise data and enterprise networking. needs, especially in the highly competitive U.S. market for Intel servers. New research from industry analyst firms shows Dell continues to gain market share, while maintaining the industry's highest levels of customer satisfaction for enterprise systems. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. IDC, Dell maintained its No. 1 position as the leading provider of Standard Intel Architecture Servers (SIAS SIAS Statutory Inspection of Anglican Schools (UK) SIAS Sistema Integral de Atención en Salud (Guatemala) SIAS Standard Intel Architecture Servers SIAS Say It Ain't So ) in the U.S. for the second quarter of 2002, gaining one point of unit market share over the same quarter in 2001. On a worldwide basis, Dell strengthened its No. 2 position over last year, gaining more than two points of market share while the No. 1 provider lost over 4.5 share points compared to last year(a). And as Dell has expanded its enterprise presence, customers using Dell PowerEdge This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. servers continue to be more satisfied than companies deploying Intel-based servers from other providers. Preliminary research due out next week from industry analyst firm Technology Business Research (TBR TBR Tennessee Board of Regents TBR Technology Business Research TBR To Be Read TBR Travel Business Roundtable TBR To Be Resolved TBR To Be Reviewed TBR Technical Basis for Regulation TBR To Be Recorded TBR Total Business Return TBR To Be Revised ) on Intel-based server satisfaction underscores customers' preference for Dell industry-standard PowerEdge servers. Dell has outpaced the competition for Intel server satisfaction for 18 of the last 19 quarters, a fact that TBR attributes strongly to the company's "ease of doing business" and customer satisfaction resulting from Dell's direct model. Additionally, among the approximate 350 North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. companies surveyed, more enterprise customers added Dell PowerEdge servers to their networks than other vendors' products(b). "Our research indicates that more than 40 large corporations have changed their Intel server vendor in the past year, and more than ever, Dell continues to be the principal beneficiary of those switches due to a strong combination of pricing and corporate standardization initiatives," said Brooks L. Gray, director of computer business quarterly at TBR. "Once customers deploy Dell PowerEdge servers, they find that the systems have a clear competitive advantage in ease of configuration/installation, price/performance and total cost of ownership." Among the recent customers that have switched to Dell as their server and storage provider are IMAX IMAX Noun a film projection process that produces an image ten times larger than standard Corporation, Menasha Corporation, La Madeleine There are several communes and geographical features in France that bear the name La Madeleine: River
"Our focus on providing enterprise customers with innovative server and storage products at industry leading value seems more attractive than ever to customers of all sizes," said Michael Dell, the company's chairman and chief executive officer. "Dell will continue to meet these new customers' requirements by delivering system performance and service leadership that exceeds businesses' demanding technology requirements." Additional information on Dell servers is available at www.dell.com/poweredge. About Dell Dell Computer Corporation (company) Dell Computer Corporation - One of the biggest US manufacturers of IBM PC compatibles. "From notebooks to networks", their slogan says. http://us.dell.com. (Nasdaq:DELL) is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. The company's revenue for the past four quarters totaled $32.1 billion. Dell, through its direct business model, designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained at www.dell.com. (a) IDC Quarterly Server Tracker, August 2002. Top 4 U.S. Results: Dell 29.7%, Hewlett-Packard 29.6%, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) 10.8%, Gateway 1.4%. (b) Source: Technology Business Research, "Intel-Based Server Corporate IT Buying Behavior & Customer Satisfaction" Report, Q2, 2002 Dell, PowerEdge, PowerVault and Dell OpenManage are trademarks of Dell Computer Corporation. |
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