New DOB hotline.Beginning July July: see month. 17 one telephone number, (212) 227-7000, can be used to register a complaint with the Department of Buildings (DOB DOB abbr. date of birth DOB abbreviation for date of birth; used in medical records. DOB Date of birth ) in any of the five boroughs of New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. . DOB's new Central Complaint Center and multi-purpose Interactive Voice Response System (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) will create an easier process for the public to bring concerns to our attention and get information. From Monday through Friday, between 8 a.m. and 5 p.m., specially trained operators will be available to respond to calls. After standard work hours, callers will be directed to leave a message to be returned on the next business day and given instructions for emergency situations. DOB's new, multi-purpose Interactive Voice Response (IVR) system will provide callers with electronic options for obtaining information, including 24-hour general information about the Department of Buildings, easy access to the Building Information System (DOB's computerized computerized adapted for analysis, storage and retrieval on a computer. computerized axial tomography see computed tomography. property database) and referral information for other agencies. |
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