New BASE24 Monitoring Tool Available From Grapevine Systems.OMAHA Omaha, city, United States Omaha (ō`məhä, –hô), city (1990 pop. 335,795), seat of Douglas co., E Nebr., on the west bank of the Missouri River; inc. 1857. , Neb.--(BUSINESS WIRE)--July 8, 1998--Applied Communications, Inc.(R) (ACI ACI American Concrete Institute ACI Arch Coal Inc ACI Airports Council International (formerly Airport Associations Coordinating Council) ACI Automobile Club d'Italia ACI American Competitiveness Initiative ) and Grapevine Systems, Inc., subsidiaries of Transaction Systems Architects, Inc. (Nasdaq: TSAI TSAI Transaction Systems Architects Inc ), announce the availability of ENGUARD(R)-atm, a proactive monitoring, alarm and dispatch tool designed to monitor BASE24-atm(R) processing systems. ENGUARD-atm from Grapevine Systems incorporates a suite of monitoring agents developed specifically for ACI's BASE24(R) application software to provide complete, automated ATM network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. . "Built on the proven features of our ENGUARD product, ENGUARD-atm offers easy installation, versatility, remote access and a suite of new monitoring agents," said Steve Royer, president of Grapevine Systems. "With this product, BASE24 users have the ability to monitor their ATM network and their entire information systems environment, automatically respond to alerts, and take corrective action A corrective action is a change implemented to address a weakness identified in a management system. Normally corrective actions are instigated in response to a customer complaint, abnormal levels if internal nonconformity, nonconformities identified during an internal audit or from anywhere." When ENGUARD-atm encounters an event requiring attention, such as a low or out-of-cash cassette or terminal power failure, an automatic pre-defined alert is dispatched to designated personnel. The alert notification can take several forms, including an icon workstation display, audio prompt, local pager, email, fax or telephone message. If a response is not received within a configured interval, ENGUARD-atm automatically escalates the alert to the next level of designated personnel. Support staff can respond via internal or remote access, including workstations, telephone interfaces or the Internet. All remote access is regulated by a built-in security function. "ENGUARD-atm's ability to detect ATM hardware and software errors can help BASE24 users manage events that could lead to costly downtime or loss of data," said Dave Russell, president and COO of ACI. "This offers a cost-effective, efficient method for BASE24 users to meet the demand for anytime anywhere banking services." ACI and Grapevine partnered with Michigan National Bank Michigan National Bank was established on 31 December 1940 when Howard J Stoddard consolidatied six Michigan banks: First National Bank and Trust Company of Grand Rapids, First National Trust and Savings Bank of Port Huron, Lansing National Bank, Battle Creek's Security National and St. Paul St. Paul as a missionary he fearlessly confronts the “perils of waters, of robbers, in the city, in the wilderness.” [N.T.: II Cor. 11:26] See : Bravery Federal Bank to beta test A test of new or revised hardware or software that is performed by users at their facilities under normal operating conditions. Beta testing follows alpha testing. Vendors of packaged software often offer their customers the opportunity of beta testing new releases or versions, and the the new product. Applied Communications, Inc. and Grapevine Systems, Inc. are subsidiaries of Transaction Systems Architects, Inc. (Nasdaq: TSAI). Transaction Systems' software facilitates electronic payments and electronic commerce by providing consumers and companies access to their money. The company's products are used to process transactions involving credit cards, debit cards, smart cards, remote banking services, checks, wire transfers and automated clearing and settlement. Its solutions are used on more than 2,900 product systems in 69 countries on six continents. Visit TSA TSA See tax-sheltered annuity (TSA). and ACI on the World Wide Web at www.tsainc.com. Visit Grapevine Systems on the World Wide Web at www.grapevinesystems.com.
CONTACT: Applied Communications, Omaha
Gene Hinkle, 402/390-8906
hinkleg@tsainc.com
or
Grapevine Systems, Inc.
Susan Booth, 402/697-2234
sbooth@grapevinesystems.com
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