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New Analyst Report Finds Companies View Third Party Business Continuity Services as Most Reliable in Availability.


WAYNE, Pa. -- When it comes to safeguarding information systems availability against disaster, companies feel more secure when they turn to an outsourcer rather than handling in-house, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 a new study by market researcher IDC*.

The IDC report stated companies that "outsource gain considerable advantage by leveraging a third-party provider which can offer its scale of economy in buying power Buying Power

The money an investor has available to buy securities. In a margin account, the buying power is the total cash held in the brokerage account plus maximum margin available.

Also referred to as "Excess Equity.
 for procuring Procuring, in general, is the act of acquiring goods or services, usually by contract. It may refer to:
  • Procurement, a business process to acquire goods or services.
  • Procuring, the act of aiding a prostitute in the arrangement of a sex act with a customer.
 capital and operational requirements (programming) operational requirements - Qualitative and quantitative parameters that specify the desired capabilities of a system and serve as a basis for determining the operational effectiveness and suitability of a system prior to deployment.  as well as gain access to a BCDR BCDR Business Continuity and Disaster Recovery
BCDR Belfast and County Down Railway (Northern Ireland)
BCDR Billing Call Detail Record
BCDR Black Cat in a Dark Room
BCDR Business Continuity Disaster Recovery
 (business continuity/disaster recovery) service model that enables greater assurance of lowering downtime The time during which a computer is not functioning due to hardware, operating system or application program failure.  and increasing availability."

"Our study found outsourcing information availability can help enterprises ensure people, systems and information stay connected, and the ability to maintain business processes in an 'always-on' world," said David Tapper, program director, IT Outsourcing & Utility Services at IDC and author of the report. "Additionally, the study highlighted how companies are looking to gain access to newer models of service delivery that help them keep pace with changes in availability requirements."

Other IDC research highlights include:

Sourcing preferences. Survey respondents indicated a strong preference for using a hosting service which had a recovery capability integrated (59%). Other preferences were a hosting service with no recovery service (17.9%); managed hosting service with integrated recovery services (15.4%) and full-scale outsourcing (7.7%). According to Mr. Tapper, "This preference indicates how companies prefer to leverage an outsourced model in which they retain significant control over the IT assets and IT staff, but transfer control of the management for provisioning BCDR services for their IT environments as well as managing the facilities hosting these environments."

Availability requirements. A key driver in companies making investments in business continuity strategies is the increasing need for greater systems availability, with organizations looking to reduce total downtime (planned and unplanned) by 53% over a four-year period (2003 to 2007).

Recovery ratings. Companies using an in-house strategy rated their recovery capability (on average) lower than if outsourced. According to Mr. Tapper, "This lower rating reinforces customer expectation that an outsourced strategy provides a greater level of assurance and probability that a company's availability requirements can be ensured."

Emerging technologies. Survey respondents said they plan to increase investment in new BCDR technologies and services more than five-fold from 2005 to 2006 (moving from 1.8% to 9.5% of total BCDR investment). The investments include a range of technologies (grid, virtualization An umbrella term for enhancing a computer's ability to do work. Following are the ways virtualization is used.

Hardware Virtualization
Partitioning the computer's memory into separate and isolated "virtual machines" simulates multiple machines within one physical computer.
, clustering, load balancing The fine tuning of a computer system, network or disk subsystem in order to more evenly distribute the data and/or processing across available resources. For example, in clustering, load balancing might distribute the incoming transactions evenly to all servers, or it might redirect them , Service Oriented o·ri·ent  
n.
1. Orient The countries of Asia, especially of eastern Asia.

2.
a. The luster characteristic of a pearl of high quality.

b. A pearl having exceptional luster.

3.
 Architecture, storage area networks and flash copy) and service models (online archival and hosting applications with built-in recovery).

"The IDC research shows the strong business drivers behind leveraging a hosting service with integrated recovery capabilities," said David Palermo, vice president of marketing at SunGard Availability Services. "SunGard addresses these requirements by helping companies achieve higher levels of availability at a lower total cost of ownership than an in-house solution, while also helping them to retain the chosen level of control over their applications and data."

Methodology

IDC conducted independent, in-depth telephone interviews with 40 enterprises that incorporate a business continuity/disaster recovery strategy for their two most mission-critical applications as part of their overall means of supporting information availability.

*IDC, "Optimizing Business Performance Requires Optimizing Information Availability Investments," July 2006, #202391.

About SunGard Availability Services

SunGard Availability Services is the pioneer and leading provider of information availability services, helping to ensure that more than 10,000 customers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  and Europe have access to their business-critical information systems. With over 3 million square feet of hardened facilities, SunGard offers a complete range of information availability services for more than 30 technology platforms, from 48-hour disaster recovery hotsites to always-on, high-availability infrastructure, co-location and electronic vaulting vaulting

Gymnastics exercise in which the athlete leaps over a form that was originally intended to mimic a horse. At one time, the pommel horse was used in the vaulting exercise, with the pommels (handles) removed.
 services. SunGard also provides technology and systems management services for application and data center outsourcing, as well as business continuity consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.)
service - work done by one person or group that benefits another; "budget separately for goods and services"
 and planning software. For more information about SunGard Availability Services, visit www.availability.sungard.com or call 1-800-523-4970.

About SunGard

With annual revenue of $4 billion, SunGard is a global leader in software and processing solutions for financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
, higher education higher education

Study beyond the level of secondary education. Institutions of higher education include not only colleges and universities but also professional schools in such fields as law, theology, medicine, business, music, and art.
 and the public sector. SunGard also helps information-dependent enterprises of all types to ensure the continuity of their business. SunGard serves more than 25,000 customers in more than 50 countries, including the world's 50 largest financial services companies. Visit SunGard at www.sungard.com.

Trademark Information: SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 13, 2006
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