Never Underestimate the Power of E-Mail; Fabrik's E-Mail Netiquette Guide: 12 Tips To Improve Business Communications.SAN FRANCISCO--(BUSINESS WIRE)--Jan. 13, 1997--Move over, Miss Manners. San Francisco-based Internet e-mail service There are two ways to get e-mail over the Internet. One is by using a mail program that is installed in your computer, and the other is Web-based e-mail that is accessible from any Web browser. Most of the time, you can get your mail via both methods. provider, Fabrik Communications, Inc. has developed an etiquette etiquette, name for the codes of rules governing social or diplomatic intercourse. These codes vary from the more or less flexible laws of social usage (differing according to local customs or taboos) to the rigid conventions of court and military circles, and they guide for business e-mail users. Fabrik's E-Mail Netiquette (NETwork etIQUETTE) Proper manners when conferencing between two or more users on an online service or the Internet. Emily Post may not have told you to curtail your cussing via modem, but netiquette has been established to remind you that profanity is not in good form over Guide: 12 Tips to Improve Your Business E-Mail includes helpful hints to improve day-to-day electronic communications. Last year an estimated 47.3 million people worldwide communicated using local area network e-mail systems, up from 25.2 million e-mail users in 1995. With this year's numbers expected to rise again, business e-mail users should not underestimate the power of netiquette. "E-mail is quickly becoming an essential tool for business communications and we don't want anyone who doesn't know the rules to be at a disadvantage," said Julie Welch Welch , William Henry 1850-1934. American pathologist and bacteriologist who discovered the bacteria that causes gas gangrene. , vice president of marketing at Fabrik Communications, Inc. "We initially developed this guide to help Fabrik Service customers communicate more effectively with e-mail, but realized that it's appropriate for all corporate e-mail users." Free Guide Features 12 Simple E-Mail Tips Fabrik's free guide features tips that define common Internet e-mail practices and offers suggestions about how to improve business communications. Examples include: -- Flames Burn. Flames are written personal insults or extreme expressions or opinions that, used too often, can burn out your career. So, be sure to apply the same rules of consideration that you would when communicating face to face. -- The Subject is. Be succinct suc·cinct adj. suc·cinct·er, suc·cinct·est 1. Characterized by clear, precise expression in few words; concise and terse: a succinct reply; a succinct style. 2. , but informative, when describing your e-mail messages, and heed one note of caution. Writing "Important" in the subject line might not always get priority attention because the other messages in the in-box are probably important, too. Instead, use descriptive subjects such as "Q1 Status Report 2/19." -- Please Don't Shout. Be sure that your computer's Caps Lock Key A keyboard key that toggles upper case on and off. When on, pressing any key automatically delivers the shifted version of the key, except for numeric digits, periods, commas, slashes and backslashes. isn't stuck. Why? Messages written in all capital letters are hard to read and, perhaps more importantly, messages in all capital letters will be interpreted by others as SHOUTING. Fabrik's E-Mail Netiquette Guide also features tips, such as: --E-mail privacy and other myths --Using emoticons for expression --Sending e-mail without regret --Sprucing up presentation skills --Getting points across --How to avoid spamming See spam. spamming - spam --Making sense of acronyms --Saving disk space on the network --FAQs and how they can help. Fabrik Shares Its Expertise Fabrik's messaging expertise enables organizations to integrate local area network and client/server electronic messaging See e-mail and messaging system. systems with wide area networks. The company offers the Fabrik Service -- three connectivity options for business messaging which include Fabrik Connect, Fabrik VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. and Fabrik Backbone. Today, Fabrik has more than 400,000 registered users and is ranked among the top 10 Public E-Mail Services See Internet e-mail service. by EMMS EMMS Electronic Media Management System (IBM) EMMS Electronic Music Management System EMMS Express Mail Military Service (US Postal Service) EMMS Electronic Mail and Message System (Electronic Mail & Messaging News). "The growth of our customer base is an indication of the popularity and growth of Internet e-mail," continued Welch. "Today, e-mail is an essential business tool, replacing some of the communications that traditionally have taken place with the telephone, fax and overnight document delivery services." Ordering A Free Copy of Fabrik's E-Mail Netiquette Guide To order a free copy of Fabrik's E-Mail Netiquette Guide or for more information about improving business e-mail communications, please: Send e-mail to netiquette@fabrik.com, Visit Fabrik's Web site at www.fabrik.com, or Call 800-732-2745 or 415-439-6600. About Fabrik Communications, Inc. Fabrik Communications, Inc., headquartered in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Calif., is a privately-held Internet e-mail service provider for business communications. Since its inception in 1994, Fabrik has been a leader in integrating local area network and client/server electronic messaging systems with wide area networks, simplifying e-mail management and adding value to the delivery of e-mail within and between organizations. -0- Note to Editors: The Fabrik Service, Fabrik Connect, Fabrik VPN and Fabrik Backbone are trademarks or registered trademark of Fabrik Communications, Inc. All other trademarks are the property of their respective owners. CONTACT: Fabrik Communications, Inc. Karen Logsdon, 415/439-6636 Maureen Pelisson, 415/439-6668 |
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