Network Services Enable Vendors to Develop New, Hard-to-Replicate Sources of Competitive Advantage - Managed Services in Latin America: What It Will Take for MNOs to Make the Jump.DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c49000) has announced the addition of Managed Services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality in Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. : What It Will Take For MNOs To Make The Jump to their offering. Increasing competitive, operational, and financial pressures have sparked a radical rethinking of the operator's role in the network across the world. Operators have been gravitating towards new "low-cost" business models, involving network outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. and hosting as a means of managing costs while they grow their businesses. With most mobile equipment solutions quickly heading for commoditization Commoditization 1. A situation when illiquid financial contracts are changed or modified in a way that promotes trading and results in a more liquid market. 2. Making a product into a commodity. Notes: 1. , network services has also become more important for vendor business models, as the services opportunity straddles both OPEX See CAPEX. and CAPEX budgets. Moreover, network services enable vendors to develop new, hard-to-replicate sources of competitive advantage. To assess the network outsourcing and hosting opportunity in Latin America, Pyramid Research conducted extensive interviews with executives at mobile operators throughout the region. In this report, the author shares much of the insights into the areas where operators feel they could benefit most from a vendor partner and provide answers to the following key questions: What will it take for Latin American operators to embrace managed services? What can vendors bring to the table? What kinds of end-user service delivery platforms are operators planning to acquire in 2007 and where would they consider hosting? Are operators increasingly opting for turnkey solutions? What types of services and delivery modes of technical education services do operators demand? How much do operators invest in network and service optimization and how will the level of investments fare moving forward? Regional and operator level forecasts of investments into network services - internal and outsourced - are also available as an add-on to this report for the following operators: * America Movil (Regionwide) * Telefonica (Regionwide) * TIM TIM Timothy TIM Technical Interchange Meeting TIM Transient Intermodulation Distortion TIM Time Is Money TIM The Invisible Man (movie) TIM Telecom Italia Mobile (Italian cellular provider) (Regionwide) * CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. , Argentina * Movistar, Argentina * Telecom Personal, Argentina * Brasil Telecom Brasil Telecom S.A. (BrT) is a major Brazilian telecommunications company headquartered in the Brazilian capital of Brasilia. The company is one of three land line telephone companies in Brazil that emerged from the break-up of Telebrás. , Brazil * Claro, Brazil * Oi, Brazil * TIM, Brazil * Vivo, Brazil * Entel PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1. , Chile * Smartcom, Chile * TEM TEM 1. transmission electron microscope. 2. triethylenemelamine. 3. transmissible encephalopathy of mink. , Chile * Comcel, Colombia * TEM, Colombia * Porta, Ecuador * Telcel, Mexico * TEM, Mexico * Claro, Peru * Digitel, Venezuela * Movilnet, Venezuela * Movistar, Venezuela The trends, in our view, are unmistakable. The Latin American market is ripe for managed services (more than 50% of MNOs are interested), but suppliers will need to understand the carriers' key requirements. This report offers the first insights into the carriers' thinking. Content Outline: Section 1. Executive Summary: MNOs Speak Up About Network Services Section 2. Scope and Methodology Section 2. Business Challenges, Threats and Fixed-Mobile Convergence Section 3. OPEX Trends and Barriers to Outsourcing Section 4. Investments in End-user Service Delivery Solutions and Hosting Trends Section 5. Investment Trends in Network & Service Management and Performance Solutions Section 6. Network Deployment Investment Plans, Importance of Turnkey Solutions Section 7. Technical Personnel Training: Approach and Investments Section 8. Investment & Outsourcing Outlook in Network Operations and Maintenance Section 9. Vendor Selection Criteria, Opportunities for Outsourcing, Recommendations for Vendors Section 10. Key Takeaways For more information visit http://www.researchandmarkets.com/reports/c49000. |
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