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Netopia Adds Business Visibility Service Management Software.


EMERYVILLE, Calif. -- Service Provisioning, Management, and Support Software for Service Providers Deploying Multiple Broadband Services to Businesses

Netopia, Inc. (Pink Sheets:NTPA NTPA National Tractor Pull Association
NTPA New Trades Processing Architecture
NTPA Naval Technical Proficiency Assist
), a market leader in broadband gateways and service delivery software, today followed the recent introduction of its Home Visibility and Zero-Touch Manager service management software with the addition of Business Visibility -- a management tool for service providers for provisioning, supporting, and managing value-added business services and related networked devices.

Business Visibility allows providers to offer a range of value-added services, such as managed virtual private networks (VPNs) and firewalls, voice over IP (VoIP), and surveillance systems to small and medium businesses, including distributed enterprises and retail locations. Once services are deployed, Business Visibility simplifies their management and support.

"Distributed enterprises have a growing need for centrally managed VPNs," said Dano Ybarra, Netopia's senior vice president of sales and marketing. "These same enterprises are also seeing a need to centrally deploy, manage, and support other services like voice over IP and surveillance systems. Business Visibility is the tool service providers need to be able to cost-effectively roll out and support these complex software services."

Using an intuitive Web-based interface, Business Visibility allows providers to centrally provision, manage, and support all devices in a service delivery path, including customer-located devices that sit beyond the broadband gateway such as PCs, surveillance systems, and point-of-sale (POS (1) See point of sale and packet over SONET.

(2) "Parent over shoulder." See digispeak.

POS - point of sale
) terminals or other retail systems -- without requiring truck rolls or telephone support.

Retail businesses are an especially attractive market for broadband service providers An ISP, telephone company, cable company or other carrier that offers high-speed communications to homes and businesses, typically for Internet access. Cable modems, DSL and T1 lines are the common technologies. See broadband, cable modem, DSL and T1.  as retailers transition away from multiple analog dial-up lines to broadband networks This article or section needs copy editing for grammar, style, cohesion, tone and/or spelling.
You can assist by [ editing it] now.
 for their business services. The presence of the in-store network not only reduces POS transaction times, but provides a platform for providers to offer other retail services and devices, such as ATM and lottery machines, surveillance systems, inventory systems, VoIP, Wi-Fi hot spots hot spots

acute moist dermatitis.
, and video services.

Provisioning

Highly scalable, Business Visibility lets provider staff apply policy changes from a central location, whether service- or device-related, to one or many locations. A simple drag-and-drop user interface allows for centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 adds, moves, and changes for multiple locations. This interface simplifies the addition of a new location, the removal of a closed location, or implementation of new security policies or features across an entire enterprise, franchise, or subscriber base.

Management

Service provider staff can use Business Visibility to remotely view a graphical network map of all IP-based devices connected to the business network, and then configure or manage selected devices to provision, change, or remove services, or provide device firmware updates.

Support

Business Visibility leverages technology from Netopia's award-winning Timbuktu(R) remote control software, which gives provider support staff a powerful tool for supporting and troubleshooting a wide range of networked devices, from gateway configuration to PC desktop support. Because a significant number of support issues can be resolved quickly with remote control capabilities, Business Visibility significantly reduces operational expenses associated with truck rolls and time-intensive support calls.

As broadband providers seek to offer a wider range of IP-based merchant services Merchant services is the name given in the United States to a broad category of financial services intended for use by businesses. In its most specific use, it usually refers to the service that enables a business to accept a transaction payment by use of the customer's credit or , Business Visibility leverages service segmentation and quality of service (QoS) technology available in Netopia's recently-introduced VGx-enabled broadband gateways. The combination of VGx-enabled gateways and Business Visibility ensures that all services are delivered with the quality levels required to deliver toll-quality voice, secure and efficient data transfer, broadcast-quality video -- all with the centralized management necessary for successful deployment.

Netopia Broadband Server (NBBS NBBS Networking Broadband Services ) Engine

Netopia's Business Visibility is a new application built on the Netopia Broadband Server (NBBS) platform, which delivers superior device and policy management based on a secure industry-standard platform that scales from management of a few devices to the millions required for large-scale deployments. Because NBBS can manage virtually any IP-based device that supports a command line interface or DSL Forum The DSL Forum is a world wide consortium of about 200 companies which are part of the different divisions of the telecommunication and information technology sector. The DSL Forum was founded in 1994 and is used as a platform for companies that operate in the broadband market.  TR-069 interface, Business Visibility can support both network and customer premises equipment See CPE.  (CPE (Customer Premises Equipment) Communications equipment that resides on the customer's premises.

CPE - Customer Premises Equipment
) devices from multiple vendors. This is of increasing importance as voice, video, and secure data services, which require a variety of subscriber-located equipment and have a wide range of configuration options, are implemented by service providers.

Availability

Netopia's Business Visibility and VGx-enabled gateways are available directly to service providers.

About Netopia

Netopia, Inc. is a market leader in broadband products and services that enable service providers to improve their profitability. Its portfolio of wired and wireless gateways, software, and value-added services enhance revenue generation while reducing costs for carriers and broadband service providers. Netopia's Wi-Fi CERTIFIED See Wi-Fi Alliance. (TM) gateways feature 3-D Reach(TM) technology for enhanced wireless range, security, and performance. The company has established strategic distribution relationships with leading carriers and broadband service providers including Belgacom, BellSouth, Covad Communications, EarthLink, eircom, Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov.  Telecom/PCCW, MegaPath Networks, Netifice, SBC (1) (SBC Communications Inc., San Antonio, TX, www.sbc.com) A large, national telecommunications company that grew from a multitude of local and regional companies, including Southwestern Bell, Pacific Bell and Nevada Bell, into a single, unified brand by 2002.  Communications, Swisscom, and Verizon. Netopia also offers powerful remote-control software for IT support organizations.

Headquartered in Emeryville, California Emeryville is a small city located in Alameda County, California , in the United States. It is located in a corridor between the cities of Berkeley and Oakland, extending to the shore of San Francisco Bay. , Netopia's common stock trades on the pink sheets under the symbol "NTPA.PK." Further information about Netopia can be obtained via phone (510) 420-7400, fax (510) 420-7601, or on the Web at www.netopia.com.

All company names, brand names and product names are trademarks of their respective holder(s).
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Mar 14, 2005
Words:839
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