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NetZero in Message Business.


Free Internet access provider See ISP.

(networking, company) Internet Access Provider - (IAP) A company or other origanisation which provides access to the Internet to businesses and/or consumers.
 NetZero Inc. will be adding unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments.  services to its offerings.

Unified messaging systems collect a variety of messages - voicemail and e-mail, for example - and make them available through one centralized voicemail or e-mail address See Internet address.

e-mail address - electronic mail address
.

The Westlake Village-based NetZero has partnered with ThinkLink, a unified messaging services provider based in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , to offer its customers a way to check all their messages in one place.

"The majority of the services that we will be offering our consumers will be free," said Mark Goldston, chairman and chief executive of NetZero, probably the best-known provider of free Internet access See how to access the Internet. .

With the company's new unified messaging service, one free feature will be access to a tollfree number through which users can - in one centralized voicemail box - check messages from voicemail boxes at home, at the office and on cell phones. The company will generate revenues by offering additional features, such as pager notification of new messages, for a fee.

The company's first priority is to attempt to sign up new users who are interested in receiving NetZero's free Internet access service. Then the company will target its current user base with e-mails promoting the unified messaging service and detailed information on the company's home page.

"We've been thinking about unified messaging for almost six months," Goldston said. "In the U.S., unlike Europe and Asia, we're kind of in the dark ages when it comes to wireless and unified messaging. ... Here, we all have different phone numbers and e-mail addresses, and it's a mess."

The potential customer base for such services is enormous, he added. "Virtually everyone has voicemail and e-mail, even if they don't know Don't know (DK, DKed)

"Don't know the trade." A Street expression used whenever one party lacks knowledge of a trade or receives conflicting instructions from the other party.
 how to use the Internet," he said.
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Article Details
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Author:Dunphy, Laura
Publication:Los Angeles Business Journal
Article Type:Brief Article
Geographic Code:1USA
Date:Sep 11, 2000
Words:285
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