NetZero and eToll Launch ``Software of the Month'' Promotion.

Business Editors & High-Tech Writers

PITTSBURGH--(BUSINESS WIRE)--Aug. 16, 2000

NetZero, Inc. (Nasdaq:NZRO), a leading provider of advertising- and commerce-supported Internet access and eToll, Inc., a provider of integrated digital solutions for consumer commerce, today announced the launch of NetZero's "Software of the Month" promotion.

Each month, NetZero users will have the unique opportunity to purchase a variety of creativity, educational and entertainment computer software titles at significantly discounted prices through a special promotion developed and managed by eToll. The promotion may be accessed through NetZero's My Z Start page.

The backbone of the NetZero promotion is eToll's proprietary Select(SM) Program. It offers a one-stop solution for a wholly-managed consumer commerce program and includes the creation and production of a co-branded Web site; a complete on-line, multi-currency payment and order processing system; a fully automated fulfillment and distribution system for the software; a global customer service organization; and on-line, real-time reporting and data queries to track the promotion's success.

"This unique promotion furthers NetZero's goal to continually enhance the user's on-line experience by providing direct access to quality products and services like those provided by eToll," remarked NetZero Chief Marketing Officer, Brian Woods.

"We have integrated several key consumer e-commerce support tools into one solution and provided NetZero with a fully-managed promotion that will enhance their continued marketing efforts and attract and retain new customers," said Brian Jackman, vice president of business development for eToll.

eToll's innovative turnkey consumer commerce solutions have helped numerous other clients to enhance their marketing outreach, including 3Com, American Automobile Association (AAA), American Express, Datus PC, Fujitsu Siemens, Lexmark, and T.G.I. Friday's.

About eToll, Inc.

eToll, Inc. pioneers customer attraction, retention and reward programs for global consumer commerce tailored to complement the e-business strategies of large consumer companies, membership organizations and charitable entities. eToll's digital consumer commerce solutions, combined with best practices and wholly managed infrastructure, are available for rapid deployment using a MASP (Marketing Application Service Provider) business model. Headquartered in Pittsburgh, PA, eToll also has offices in San Jose and Los Angeles, CA, New York, NY, London, United Kingdom, Rome, Italy, Paris, France and Dusseldorf, Germany. To learn more about consumer commerce, visit www.etoll.com.

About NetZero, Inc.

NetZero, Inc. is a leading provider of advertising- and commerce-supported Internet access offering a broad range of interactive marketing, research and measurement solutions. NetZero offers consumers free access to the Internet, free e-mail and customizable navigation tools that provide "speed dial" to key sites on the Internet. Through proprietary technologies, NetZero offers advertisers unique targeting capabilities through numerous online advertising and sponsorship channels. The company's CyberTarget division offers marketers and advertisers mass-scale, online market research and measurement services. NetZero is a Cisco Powered Network, providing its access services to approximately 5 million registered users in 4,000 cities across North America. For more information, please visit www.netzero.net. To obtain a CD, please call 1-800-DEFENDER.

This announcement may contain forward-looking statements that involve risks and uncertainties. Actual results may differ materially from the results predicted and reported results should not be considered as an indication of future performance. The potential risks and uncertainties include, among others, NetZero's ability to develop, market and sell new products and services; its ability to consummate and integrate proposed acquisitions; its unproven business model and limited operating history; the company's ability to grow its user base, generate advertising revenues and decrease telecommunications costs; the effects of competition for users and advertisers; the loss of key customers; technological problems or developments; and governmental regulation. More information about potential factors that could affect the company's business and financial results is included in the company's Form 10-Q and other filings with the Securities and Exchange Commission (http://www.sec.gov) including (without limitation) information under the captions "Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Risk Factors." NetZero(R), Defenders of the Free World(TM), the NetZero(R) logo, zCast(TM), NZTV(TM), CyberTarget(TM) and The ZeroPort(TM) are trademarks of NetZero, Inc. All other names are trademarks and/or registered trademarks of their respective owners.