NetTest and Psytechnics Expand Partnership to Offer Advanced Voice Quality Monitoring Solutions to Wireless Service Providers.CANNES, France -- NetTest, a global provider of operational support solutions for advanced and converged networks The integration of the telephone system with IP-based data networks. See softswitch. (networking) converged network - A single network that can carry voice, video and data. , and Psytechnics, the global leader in voice and video quality assessment software, today announced the expansion of their partnership to include integration of Psytechnics' wireless voice quality assessment software in the MasterQuest monitoring solutions portfolio. The partnership enables NetTest to offer improved service quality assurance solutions to wireless service providers, by offering new MasterQuest Key Quality Indicators (KQIs) based on customer voice quality experience. "With its portfolio of ITU (International Telecommunication Union, Geneva, Switzerland, www.itu.ch) A telecommunications standards body that is under the auspices of the United Nations. Comprising more than 185 member countries, the ITU sets standards for global telecom networks. standards, Psytechnics is internationally recognized as the leader in voice and video quality assessment solutions. Expanding our partnership into the wireless space is a natural next step of the successful partnership we have with Psytechnics in the VoIP market," said Jorgen Weber, vice president and head of the Systems Business Unit at NetTest. "Our customers in the wireless market have a growing need for service quality monitoring solutions to help them evolve towards more customer-centric management." "We are delighted to be working closely with NetTest to build new solutions to address the wireless market," said John Winchester John Winchester can refer to:
By integrating Psytechnics' NiQA software, a non-intrusive method for measuring the voice quality of live customer traffic in fixed-line and wireless networks, into the MasterQuest solution, NetTest is able to offer an expanded service assurance solution to wireless service providers. The MasterQuest UMTS (Universal Mobile Telecommunications System) The GSM implementation of the 3G wireless phone system. Part of IMT-2000, UMTS provides service in the 2 GHz band and offers global roaming and personalized features. solution enables continuous non-intrusive voice quality monitoring of all calls in the network. This not only enables monitoring of the end-user experienced voice quality in real-time, but it can also be used for rapid diagnosis of customer-affecting network problems, allowing efficient prioritization of network maintenance. About NetTest NetTest (www.nettest.com) is a leading specialist in the field of operational support solutions. These solutions provide unique insights into the function and performance of telecommunication networks and services so owners, operators, and vendors can make informed business decisions that drive their profitability. Headquartered in Copenhagen, Denmark, NetTest products are sold in over 70 countries. NetTest has a worldwide staff of 500. About Psytechnics Psytechnics is the global leader in voice and video quality assessment software, which integrate into telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. test equipment, switching platforms, mobile networks and VoIP gateways. The company provides the Mean Opinion Score (MOS (1) (Metal Oxide Semiconductor) See MOSFET. (2) (Mean Opinion Score) The quality of a digitized voice line. It is a subjective measurement that is derived entirely by people listening to the calls and scoring the results from ), a numerical measure of the quality of human speech, or "customer experience" metric. MOS metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. may be used to manage networks and set SLAs from a meaningful, quality viewpoint. Psytechnics is based in Ipswich UK, and holds over 30 patents in the area of voice quality measurement and its products include the ITU standards P.563 P.SEAM, P.562 CCI CCI Chambre de Commerce et d'Industrie (France) CCI CAM (Complementary and Alternative Medicine) Citation Index CCI Chamber of Commerce and Industry (Western Australia) and P.862 PESQ PESQ Perceptual Evaluation of Speech Quality (ITU-T) , psyVoIP for IP networks, and NiQA for monitoring the quality of other network traffic. |
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