NetSuite adds advanced CRM features.NetSuite, Inc., has announced the release of NetSuite 9.5, adding advanced CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. features including line-item billing capabilities, customer mining and segmentation tools and no-click e-mail integration for popular e-mail systems such as Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see .Microsoft Outlook or Outlook (full name Microsoft Office Outlook , Lotus Notes Messaging and groupware software from IBM Lotus that was introduced in 1989 for OS/2 and later expanded to Windows, Mac, Unix, NetWare, AS/400 and S/390. Notes provides e-mail, document sharing, workflow, group discussions and calendaring and scheduling. , Yahoo! Mail A free, Web-based e-mail service from Yahoo!. It includes Yahoo! Messenger, which alerts you if you have mail and also provides voice chat. See Yahoo! Messenger. and America Online. NetSuite 9.5 also includes the fulfillment of over 250 customer-requested enhancements in addition to previously announced advancements to NetSuite's real-time Dashboards. The company's products include NetSuite, NetCRM, NetERP and Oracle Small Business Suite. [ILLUSTRATION OMITTED] www.netsuite.com |
|
||||||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion