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NetSuite 9.5 includes advanced CRM features.


NetSuite, Inc. has announced the release of NetSuite 9.5, which adds advanced customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) features including line-item billing capabilities, customer mining and segmentation tools and no-click e-mail integration for e-mail systems such as Microsoft Outlook, Lotus Notes, Yahoo! Mail and America Online. NetSuite 9.5 also includes the fulfillment of over 250 customer-requested enhancements in addition to previously announced advancements to NetSuite's real-time dashboards. Highlights of NetSuite 9.5 include automatic term-based billing tied to quotes, invoices and commissions; customer mining and segmentation tools; and no-click e-mail integration.

www.netsuite.com

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Title Annotation:Netsuite Development Corp.
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Apr 1, 2004
Words:123
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