NetManage Integration Solutions Chosen by Leading CRM Provider; NetManage OnWeb and Librados to Extend Gush's CRM Back-End Integration Capabilities.CUPERTINO, Calif. -- NetManage, Inc. (Nasdaq:NETM), a software company that provides solutions for accessing, Web enabling and integrating enterprise information systems, today announced a global partnership with Gush, a Web-based customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) provider. Gush's complete CRM Suite will utilize NetManage's OnWeb(R) and Librados(TM) adapters to give call center customers the ability to extend and integrate diverse back-end enterprise information systems for reduced complexity and time-to-value for new projects. The effectiveness of a call center is measured by its ability to handle a large volume of calls in a short period of time while providing accurate and real-time information to its customers. However, this information is often locked in a wide range of disparate back-end systems. NetManage Librados adapters simplify back-end connectivity while NetManage OnWeb provides access to Gush's CRM applications and helps consolidate that information to present a single view for managing accounts, providing quotes and processing claims over the Web. "Our call center customers need to connect several incompatible legacy systems, as well as enterprise resource planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. applications, to their CRM application," said Gary Stanley Gary Stanley (born 4 March 1954 in Burton upon Trent) is a retired English footballer. Playing in midfield, Stanley started his career with Chelsea, making his debut in 1976. , CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and founder of Gush. "Rather than investing the time and money to build custom connectors, our customers can now use NetManage's sophisticated standards-based integration technologies as part of Gush's complete CRM package." "More and more software producers are choosing NetManage technologies for the wide range of connectivity solutions we offer. Like Gush, our partners and customers can package more than one NetManage integration technology to deliver a sophisticated end product that meets their exact needs," said Cheli Aflalo-Karpel, vice president, Europe and Israel operations at NetManage. "The partnership between Gush and NetManage creates a complete Web-based CRM solution with powerful integration capabilities for customers creating next-generation call centers." NetManage products OnWeb, RUMBA and Librados, can be combined to deliver powerful integration capabilities that meet customers' specific needs. NetManage Librados adapters expose back-end enterprise system functionality and data into any J2EE (Java 2 Platform, Enterprise Edition) A platform from Sun for building distributed enterprise applications. J2EE services are performed in the middle tier between the user's machine and the enterprise's databases and legacy information systems. or BizTalk application server, Web server or standalone environment, without being locked into any server vendor. With NetManage's pure Java Refers to initiatives from Sun that specify 100% compliance with its Java specification. The goal is to maintain a consistent, single interface for Java so that all Java Virtual Machines can run all Java programs. See Holy Grail. and .NET Librados adapters, there is no other software to install outside of the server environment. NetManage's OnWeb is a server-based software solution that allows companies to quickly Web-enable legacy and host applications, without the high cost of modifying these back-end systems. RUMBA connects Windows desktops to any host system across any network with mission-critical reliability and security. About GUSH Headquartered in Cape Town Cape Town or Capetown, city (1991 pop. 854,616), legislative capital of South Africa and capital of Western Cape, a port on the Atlantic Ocean. It was the capital of Cape Province before that province's subdivision in 1994. , South Africa South Africa, Afrikaans Suid-Afrika, officially Republic of South Africa, republic (2005 est. pop. 44,344,000), 471,442 sq mi (1,221,037 sq km), S Africa. and recognized as a Top 100 ICTE ICTE International Conference on Technology and Education Company and one of the Top Technology 100 Companies, Gush's complete Web-based CRM suite, Customer Harvester harvester, farm machine that mechanically harvests a crop. Small-grain harvesting has been mechanized to a certain extent since early times. In the modern period the first harvester to gain general acceptance was made by Cyrus McCormick in 1831 (see reaper). , successfully addresses the needs of organizations worldwide to grow and maximize customer opportunities for effective customer relationship development and management. For more information visit www.gushbiz.com or call +27(21)4176520 About NetManage NetManage, Inc. (NASDAQ:NETM) is a software company that provides solutions for accessing, Web enabling, and integrating enterprise information systems. More than 10,000 customers worldwide, including 480 of the Fortune 500, rely on NetManage for mission critical application integration. For more information, visit www.netmanage.com. (C) 2005 NetManage, Inc., its subsidiaries, and its affiliates. All rights reserved. NetManage, the NetManage logo, the lizard-in-the-box logo, Chameleon and Chameleon design, RUMBA, ONESTEP ONESTEP Ontario Network of Employment Skills Training Projects (Ontario, Canada) , ViewNow, SupportNow, Librados, and OnWeb are either trademarks or registered trademarks of NetManage, Inc. in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and/or other countries. All other trademarks are the property of their respective owners. This press release contains, in addition to historical information, forward-looking statements that involve risks and uncertainties, including statements regarding improvement in the Company's competitive position, improvement in financial results and business pipeline, the Company's positioning in its market, and the progress and benefits of the Company's execution on its business plan. The Company's actual results could differ materially from the results discussed in the forward-looking statements. The factors that could cause or contribute to such differences include, among others, that competitive pressures continue to increase, that the markets for the Company's products could grow more slowly than the Company or market analysts believe, that the Company is unable to integrate or take advantage of its acquisitions successfully, or that the Company will not be able to take advantage of growth in the Company's target markets. Additional information on these and other risk factors that could affect the Company's financial results is included in the Company's Annual Report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. , Forms 10-Q, Forms 8-K and other documents filed with the Securities and Exchange Commission. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion