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Name games: Microsoft by any other name would sell as well.


The Making of a Name: The Inside Story of the Brands We Buy

By Steve Rivkin & Fraser Sutherland

Oxford University Press, $20.00

It's odd that a book about the naming of products would have so misleading a rifle, but The Making of a Name: The Inside Story of the Brands We Buy has bait-and-switch written all over it. Ever since Theodore White poked his notebook behind the scenes of presidential campaigns, the magic words "the making of" have promised readers a definitive explanation of how brainy, stalwart, hard-working people accomplish something of importance--in this case, perhaps, how the people at General Mills thought up the name Wheaties or hipsters at Apple conjured up the moniker (1) A name, title or alias. See alias.

(2) A COM object that is used to create instances of other objects. Monikers save programmers time when coding various types of COM-based functions such as linking one document to another (OLE). See COM and OLE.
 iPod. The portentous por·ten·tous  
adj.
1. Of the nature of or constituting a portent; foreboding: "The present aspect of society is portentous of great change" Edward Bellamy.

2.
 phrase "Inside Story" that authors Steve Rivkin and Fraser Sutherland have stuck into the subhead sub·head  
n. In both senses also called subheading.
1. The heading or title of a subdivision of a printed subject.

2. A subordinate heading or title.

Noun 1.
 certainly reinforces that impression. Well, there's no inside stow, In fact, there's no outside story, no beginning, middle, or end. There are not even any characters. It's hard to think of another title that so misses its mark.

The book really should have been called Everything You Ever Wanted to Know About Naming Products, Along With Much Fort Didn't. It is chock-full of information and examples, indefatigably packaged into types and themes and categories and other time-honored social science boxes that suck the life out of even the most fascinating subjects. The writers--two serious, bespectacled gentlemen sporting distinguished facial hair--tell us that there are so many brand names in America that our landscape is actually ... wait for it ... a brandscape. They apply labels to various types of names: initialized and acronymic names (IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Alcoa), allusive al·lu·sive  
adj.
Containing or characterized by indirect references: an allusive speech.



al·lu
 names (the Mach3 razor), arbitrary names (Apple), and the coined names currently in vogue (Agilent, Lucent). They write about how names influence--and are influenced by--the other modes of language, and how namers come up with names. "We've taken brand names apart ... auditioned the rhetoric of brandspeak ... circled and perhaps corralled the topic of brand names' symbolism ... sketched the long and short of creating lists of brand name and made name nominees." And so, so much more. They even invoke morphemes and lexemes, and, just as you're inching for the door, they launch themselves into some of the more fascinating lacunae of trademark law. At least they didn't show home movies.

It's not all boring. There are, for example, several pages in which the authors discuss the perils of transporting brand names across linguistic boundaries, pointing out how Volkswagen's Vento means "fart" in Italian, how Estee Lauder's Country Mist makeup means "manure" in German, and how Powergen, the Italian maker of a battery charger, showed its obtuseness ob·tuse  
adj. ob·tus·er, ob·tus·est
1.
a. Lacking quickness of perception or intellect.

b. Characterized by a lack of intelligence or sensitivity: an obtuse remark.
 when it insisted on dubbing its Web site www.powergenitalia.com. These Porky's-caliber yuks enliven the proceedings considerably.

Amid this wealth of thought and information, Rivkin and Sutherland's central message is that brand names matter. Good names give products memorable identifies and suggest an image to consumers. Brand names are so important that there are people (among them, Rivkin) whose jobs consist of thinking them up. Who among us hasn't sat in front of the television, stupefied stu·pe·fy  
tr.v. stu·pe·fied, stu·pe·fy·ing, stu·pe·fies
1. To dull the senses or faculties of. See Synonyms at daze.

2. To amaze; astonish.
 by some commercial, wondering, "What genius came up with that?" Chances are, it was a now-significantly-wealthier genius. One of these name-conjurers, we learn, was paid $70,000 for advising US Air to change its name to US Airways. Another farm raked in $75,000 from the Infiniti car company for choosing the letters J and Q to go with the company's J30 and Q45 models.

For all that money and attention, however, it's not clear that brand names really make much difference. Rivkin and Sutherland highlight a number of brand names that they admire, such as Windows, the Microsoft operating system that the authors call "inspired," and others they detest de·test  
tr.v. de·test·ed, de·test·ing, de·tests
To dislike intensely; abhor.



[French détester, from Latin d
, such as Mirant and Agilent, which do not connect to a brand or product in any way. But Windows wasn't a success because it was called Windows. Windows was a success because of Microsoft's brilliant strategy of becoming the operating system in most of the world's computers just as prices dropped and people galloped to the stores to buy the machines. True, Windows was a felicitous fe·lic·i·tous  
adj.
1. Admirably suited; apt: a felicitous comparison.

2. Exhibiting an agreeably appropriate manner or style: a felicitous writer.

3.
 and even elegant choice of a name for the operating system, but does anyone doubt that Microsoft could have called it the Mirant operating system or the Agilent operating system, without anyone batting an eye? Think about that era: We all had to learn a whole lot of new words, many of them illogical and stupid, including Microsoft itself. A rose by any other name is still a rose.

Or take another favorite of the authors': Viagra. Rivkin and Sutherland can hardly contain their admiration for Pfizer's brilliance in naming its love drug. "Because Viagra rhymes with Niagara, it suggests splendid vigor and a natural marvel. It begins with a voiced fricative fricative (frik´tiv),
n a speech sound made by forcing the airstream through such a narrow opening that audible high-frequency air
 and suggests speed and power (velocity, vroom).... The sonorant son·o·rant  
n.
A usually voiced speech sound characterized by relatively free air flow through the vocal tract and capable of being syllabic, as a vowel, liquid, or nasal.



[sonor(ous) + -ant.]
 r is voiced and implies the fullness of roundness, resonant-e, and rolling." Be that as it may, let's come down to earth. We're talking about a drug that restores sexual potency to middle-aged men, an item as close to a fountain of youth Fountain of Youth

legendary fountain of eternal youth. [World Legend: Brewer Dictionary, 432]

See : Unattainability
 as civilization has yet invented. Pfizer could have called the drug anything short of Childmolesta and guys would have taken it.

Names are useful and interesting, but Rivkin and Sutherland overvalue o·ver·val·ue  
tr.v. o·ver·val·ued, o·ver·val·u·ing, o·ver·val·ues
To assign too high a value to: overvalued the painting.
 them in the general scheme of things. The quality of the product is crucial. People will learn the name Schwarzenegger if they like enough Schwarzenegger movies. Over the years, Ford has produced minivans it has called Aerostar, Windstar, and Freestar; none of those names has mattered as much as confidence in the Ford brand itself. For years, my family used a margarine called I Can't Believe It's Not Butter This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. ! It wasn't because we couldn't believe it wasn't butter; that was completely believable. It was because they flooded the Sunday papers with 35-cent coupons. Later, we switched to Promise margarine, a name so vague that you can imagine it being used on everything from dog food to mouthwash mouthwash /mouth·wash/ (mouth´wosh) a solution for rinsing the mouth.

mouth·wash
n.
A medicated liquid for cleaning the mouth and treating diseased mucous membranes.
. We switched because some nutritionist said that while all the margarines were filled with dangerous triglycerides Triglycerides
Fatty compounds synthesized from carbohydrates during the process of digestion and stored in the body's adipose (fat) tissues. High levels of triglycerides in the blood are associated with insulin resistance.
, Promise probably had the fewest. In my mind, Promise immediately became renamed I Can't Believe My Arteries Aren't Clogged with Glop.

There's no question that Rivkin and Sutherland have thought long and deeply about brand names, and they offer more than a few insights. They have amassed what is essentially a museum catalogue devoted to their passions; and while intermittently interesting, a lively read it is not.

Jamie Malanowski is a writer in New York.
COPYRIGHT 2005 Washington Monthly Company
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:The Making of a Name: The Inside Story of the Brands We Buy
Author:Malanowski, Jamie
Publication:Washington Monthly
Article Type:Book Review
Date:Mar 1, 2005
Words:1091
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