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NYU Downtown Hospital Selects athenaCollector to Increase Revenues and Reduce Insurance Claim Submission Errors.


WALTHAM, Mass. -- athenahealth's Web-based Revenue Cycle Management Service Enables Urban Academic Center to Better Prepare for Unexpected Spikes in Patient Demand

athenahealth, Inc., the premier provider of revenue cycle optimization services to medical group practices, today announced that NYU NYU New York University
NYU New York Undercover (TV show) 
 Downtown Hospital, a 170-bed community hospital serving Lower Manhattan Lower Manhattan is the southernmost part of the island of Manhattan, the main island and center of business and government of the City of New York. Lower Manhattan is generally defined as the area delineated on the north by Chambers Street, on the west by the Hudson River (North , has selected athenaCollector, which consists of comprehensive workflow technology Workflow technology is a new field of software products designed to improve the design of information systems. It involves use of workflow engine to execute models of processes. The models can be edited by persons not experienced in programming (e.g. , central billing and reimbursement Reimbursement

Payment made to someone for out-of-pocket expenses has incurred.
 services. athenahealth's service provides physicians and staff with a solution that puts procedure and insurance information at their fingertips "Fingertips" is a 1963 number-one hit single recorded live by "Little" Stevie Wonder for Motown's Tamla label. Wonder's first hit single, "Fingertips" was the first live, non-studio recording to reach number-one on the Billboard Pop Singles chart in the United States. , while the patient is still in the office. This decreases insurance claim submission errors by identifying missing or incomplete data, such as eligibility, provider numbers or CPT CPT

See: Carriage Paid To
 codes. NYU Downtown is now better prepared for patient visits and has seen improved workflow and increased revenues.

"Due to our close proximity to Ground Zero, we were heavily affected by 9/11. We saw an increase in the number of patients we treated, but we were not prepared to collect revenue for all of the services our physicians performed," said Dawn Tosner, vice president of revenue cycle operations and chief executive officer of NYU Downtown's management services corporation. "With athenahealth, NYU Downtown can collect all necessary information at the point of service and validate insurance eligibility before a patient walks into an exam room. This results in fewer denied claims at the back end, an improved workflow and more time for quality patient care."

athenahealth is the only company to offer a revenue cycle management solution to medical providers that integrates intelligent technology with knowledge-based outsourced claims processing. athenahealth has combined its proprietary rules-based software power with its team of industry experts familiar with the intricacies of each payor's unique coding and procedural quirks. This marriage of technology with human knowledge and deep subject matter expertise has created a set of revenue-generating services that software alone cannot deliver. athenahealth's services help make the claims process more efficient - and bring down the cost of healthcare administration Healthcare administration is a term that typically refers to the Master of Health Administration (MHA)—also Master of Healthcare Administration— degree, which is a graduate professional degree that provides training in health policy, economics, project and  for both payors and providers - by decreasing the number of days claims spend in accounts receivable accounts receivable n. the amounts of money due or owed to a business or professional by customers or clients. Generally, accounts receivable refers to the total amount due and is considered in calculating the value of a business or the business' problems in paying  and drastically reducing the amount of "dirty" claims submitted.

Since implementing athenahealth services, NYU Downtown has increased the number of claims submitted while decreasing the amount of non-paid insurance claims and claim denials. Staff and physicians can effectively track scheduled appointments and procedures, as well as track services rendered throughout the entire claim cycle. NYU Downtown also benefits from athenahealth's monthly reports showing payor reimbursement patterns and practice performance updates, which tracks claims by insurer, department and type of procedure. athenahealth also offers complete service performance information and issue resolution which ensures that physicians and staff at NYU Downtown are receiving optimal service and care.

"NYU Downtown is perfectly suited to athenahealth's services," said Jonathan Bush Jonathan James Bush (born May 6,1931), an American banker, a brother of President George H. W. Bush, and an uncle of President George W. Bush. Education
Bush graduated from the Hotchkiss School and Yale University.
, chairman, chief executive officer and co-founder of athenahealth. "As increasing operational costs continue to soar in New York City New York City: see New York, city.
New York City

City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S.
, medical centers like NYU Downtown are interested in eliminating redundancies and increasing flexibility within their organizations. As one of the first academic centers to 'fly athena air,' NYU Downtown has an entrepreneurial spirit that we admire."

About NYU Downtown Hospital

NYU Downtown Hospital (NYUDH NYUDH New York University Downtown Hospital ) is the only hospital below 11th Street in New York City and the first responder first responder First response personnel Emergency medicine A person employed in the public sector–EMT, fire fighter, police, volunteer EMS–whose duties include provision of immediate medical care in the event of an emergency; FRs have basic emergency  to nearly every emergency situation in Lower Manhattan. A full-service community teaching hospital, NYUDH is a life-saving presence for the area's diverse neighborhoods including Wall Street, Battery Park City, Chinatown, SoHo, TriBeCa, Little Italy
See also: List of Italian-American neighborhoods


Little Italy is a general name for an ethnic enclave populated primarily by Italians or people of Italian ancestry, usually in an urban neighborhood.
, and the Lower East Side. The Hospital offers a broad range of health care services and technology with an emphasis on outreach and ambulatory services. It provides treatment for 30,000 emergency patients, over 100,000 outpatients, and 12,000 admitted patients each year, in addition to delivering more than 2,500 babies annually. NYUDH offers world-class care with the personal attention and accommodating environment of a community hospital.

About athenahealth

athenahealth offers the only physician enterprise management service to integrate workflow, billing and collections. The results are faster payment at lower cost, higher revenue retention and less hassle. athenahealth is an industry process expert, a quality-driven citizen of the healthcare community. The company is dedicated to continually improving the healthcare workflow Workflow in healthcare is an important term for today's physicians. The workflow describes the full process of how the office and patient work with each other. From the momement the patient calls to setup and exam, to the billers working on the claims, this is all inclusive in a  to help providers get optimum use out of their technology, ultimately improving the quality of service delivered. athenahealth offers a premium Web-based transactional platform and delivers a unique combination of technology, knowledge and work to link providers to payors through intelligent patient and claims processing. For more information about athenahealth, visit our Web site at www.athenahealth.com or call 1-888-652-8200.

athenahealth, Inc., athenaBasic, athenaCollector and athenaEnterprise are trademarks of athenahealth, Inc. All other trademarks and registered trademarks are the properties of their respective holders.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 13, 2004
Words:774
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