NTRsupport Expands to Meet Needs of Multi-Monitor Workstation Users.Remote Support Software Increases Productivity DALLAS -- NTRglobal, a leading provider of highly secure remote support, remote access and remote systems management solutions, announced today that its remote support software, NTRsupport, has added multi-monitor support in response to the increasing number of employees who use two or more screens on the job. With support for multi-monitor environments, NTRglobal ensures that employees can work without interruption INTERRUPTION. The effect of some act or circumstance which stops the course of a prescription or act of limitation's. 2. Interruption of the use of a thing is natural or civil. , even when experiencing technical problems. Using NTRsupport, IT technicians can view a user's multiple screens and solve IT issues as if they were sitting right next to the employee. During a remote session with a multi-monitor workstation, the technician's control console will display all active and enabled monitors side by side. As a privacy measure, the employee must give consent for the IT technician See PC technician and software technician. to establish the remote support session and can even designate des·ig·nate tr.v. des·ig·nat·ed, des·ig·nat·ing, des·ig·nates 1. To indicate or specify; point out. 2. To give a name or title to; characterize. 3. which specific applications the technician is allowed to see. The user also approves actions to be taken during the support session, such as file transfer or document printing. "Our software is continuously evolving to better serve changing market needs," said Andre Angel, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and president of NTRglobal North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . "It's critical for business success today that employees be productive no matter where or how they work. With NTRsupport, we meet these key demands and help our customers improve their overall performance." NTRsupport is a Software as a Service (SaaS) solution, requiring only that the end user has an Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the connection. Security is ensured by the 256-bit AES end-to-end encryption Continuous protection of the confidentiality and integrity of transmitted information by encrypting it at the origin and decrypting at its destination. For example, a virtual private network (VPN) uses end-to-end encryption. Contrast with link encryption. , which is a key feature of any NTRglobal product. No product installation is required, and within seconds, the technician can view the end user's desktop, regardless of the operating system operating system (OS) Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs. . The end user can also follow along to learn how to fix similar issues on his/her own in the future and can end the remote control session at any time. For further information about NTRsupport and to register for a free trial, visit www.ntrsupport.com. About NTRglobal NTRglobal is a leading global software company that empowers users with easy-to-use, complete, and secure remote support, remote access and remote systems management solutions. The company's software, available in Software as a Service (SaaS) and On-Site License models, helps businesses of all sizes better communicate and collaborate despite physical boundaries. Founded in 2000, NTRglobal has more than 10,000 customers worldwide and serves users in the automotive, consumer electronics, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , healthcare, manufacturing, retail, and technology industries. NTRglobal North America, headquartered in Dallas, can be reached via email at na@ntrglobal.com, or by phone at 1-866-459-2543. For more information, please visit www.ntrsupport.com. |
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