NOCpulse Delivers Command Center 2.0, Signs Agreement with Sprint E/Solutions; Adds Application and Network Monitoring, Service Provider Support and Reporting Capabilities.

Business Editors/High-Tech Writers

SUNNYVALE, Calif.--(BUSINESS WIRE)--Aug. 1, 2001

New "Plug-In" Architecture Designed for Rapid Development Support

NOCpulse, Inc., a provider of N-tier systems management software, today announced the general availability of NOCpulse Command Center(SM) 2.0, a monitoring and management platform offering advanced monitoring capabilities from network devices all the way up to applications monitoring and enhanced service provider support tools. Deployed in a matter of days, NOCpulse Command Center 2.0 is a complete set of tools to help businesses proactively manage their complex, distributed computing infrastructure.

Sprint E|Solutions also today announced an agreement to utilize NOCpulse Command Center 2.0 to enhance the Sprint AIM(SM) Applications Infrastructure Management platform. (See related announcement).

"The enhanced functionality of NOCpulse Command Center 2.0, which provides an extensive view into system and application performance, offers a strong solution to the current and emerging needs of both vendors and end users in the outsourcing services market," noted Carrie Lewis, analyst at The Yankee Group. According to Lewis, "Customers are demanding increased service levels and real-time interactive access to their outsourced infrastructure, and service providers are attempting to meet these rising demands. Sprint's decision to utilize NOCpulse Command Center 2.0 will enable Sprint E|Solutions to immediately deliver solutions that meet end user demands."

"Our goal is to deliver a complete monitoring, management, and reporting system for N-tier environments," said Paul Santinelli, chairman and president, NOCpulse, Inc. "NOCpulse offers a more intelligent alternative to the resource intensive process of deploying disparate pieces of legacy management software."

Unlike traditional systems management software, the NOCpulse Command Center is designed to manage distributed computing environments. With the addition of new functionality, the product includes:

-- Network monitoring (new): support for all major network devices including
Cisco, Alteon and F5

-- Application monitoring (new): monitoring of Web servers, application
servers, and databases to show application health. Supports BEA Weblogic, ATG
Dynamo, iPlanet, Apache, Macromedia Cold Fusion, Oracle, SQL Server and MySQL.

-- Service provider support (new): management tools that deliver support for
multiple customers with one software installation, and enable delegated access
for different classes of users (administrators, end users, etc).

-- Advanced reporting (new): real time and historical reporting coupled with
trending, smoothing and trimming provides data for proactive planning, cost
justification and historical analyses.

-- System monitoring: continuous host and service checks detailing the status
of core infrastructure health.

-- Transaction monitoring: monitoring of Web application transactions from a
nation wide network of NOCpulse Scouts(TM) yields a detailed analysis of end
user experience.

-- Automated notification and escalation: instant problem notification and
guaranteed escalation to ensure prompt problem resolution.

The core of the NOCpulse system is the Command Center "plug-in" architecture: a scalable software framework enabling rapid support of new hardware and software. NOCpulse's plug-in application interface protocol (API) enables speedy development of new and custom monitoring plug-ins that can be built by NOCpulse (or by the customer) delivering maximum monitoring coverage and flexibility.

NOCpulse Command Center 2.0 supports Solaris, Solaris x86, Microsoft NT/2000, IRIX, Linux and Free BSD environments, and can be accessed through any standard Web browser, version 4.x or higher.

Availability

NOCpulse Command Center 2.0 is available now. For more information, please contact info@nocpulse, dial (866) NOCPULSE or visit www.nocpulse.com.

About NOCpulse

Headquartered in Sunnyvale, Calif., NOCpulse is a provider of N-tier systems management software. Founded by Internet infrastructure veterans in April 2000, NOCpulse provides service providers and high-growth businesses with a simple, cost effective method to manage their distributed computing infrastructure. More information is available at www.nocpulse.com.