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NICE completes Dictaphone CRS acquisition.


NICE Systems, a provider of integrated multimedia recording systems for business analysis and insight, has announced the completion of its acquisition of Dictaphone's Communications Recording Systems (CRS CRS Course
CRS Certified Residential Specialist (real estate certification)
CRS Central Reservation System
CRS Can't Remember Stuff (polite form)
CRS Cost Reduction Strategy
CRS Consumer Relations Specialist
) business, a provider of liability and quality management systems for first responders first responder First response personnel Emergency medicine A person employed in the public sector–EMT, fire fighter, police, volunteer EMS–whose duties include provision of immediate medical care in the event of an emergency; FRs have basic emergency , critical facilities, contact centers and financial trading floors. The acquisition of the assets of Dictaphone's CRS business, originally announced on April 11, 2005, was an all-cash transaction for approximately $38.5 million.

NICE expects the transaction to consolidate Consolidate

To combine the assets, liabilities, and other financial items of two or more entities into one.

Notes:
This term is generally used in the context of consolidated financial statements.
 the company's leadership position with the largest market share in contact centers, financial trading floors and with first responders and command and control centers. Furthermore, with Dictaphone CRS' broad intellectual property portfolio and CRS' reputation for quality, the acquisition is expected to accelerate incremental Additional or increased growth, bulk, quantity, number, or value; enlarged.

Incremental cost is additional or increased cost of an item or service apart from its actual cost.
 sales of NICE's Insight from Interactions solutions for the public, security and enterprise sectors.

Dictaphone's sale is part of its strategy to create a company focused principally on the healthcare information technology market. Dictaphone's Healthcare Solutions Group deploys dictation, transcription transcription /trans·crip·tion/ (-krip´shun) the synthesis of RNA using a DNA template catalyzed by RNA polymerase; the base sequences of the RNA and DNA are complementary.

tran·scrip·tion
n.
 and speech recognition software systems in approximately half of the hospitals in the U.S. Its solutions automate To turn a set of manual steps into an operation that goes by itself. See automation.  critical elements in the creation and management of health information, to help healthcare organizations improve productivity and patient care quality.

www.nice.com

www.dictaphone.com
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Title Annotation:Communications Recording Systems
Publication:Customer Interaction Solutions
Article Type:Brief article
Geographic Code:7ISRA
Date:Jul 1, 2005
Words:205
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