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NEW BIOS WIZARD TECHNOLOGY IS PC INDUSTRY'S FIRST SOFTWARE APPLICATION TO TEST A PC'S BIOS FOR SYSTEM CRITICAL COMPATIBILITY.


Touchstone Software Corporation's eSupport Division (OTCBB OTCBB

See OTC Bulletin Board (OTCBB).
: TSSW TSSW Technical Support Software ), has launched BIOS Wizard, the PC Industry's first true web application to test a PC's BIOS (Basic Input Output System) for system critical compatibility with all the new industry standards including PCI (1) (Payment Card Industry) See PCI DSS.

(2) (Peripheral Component Interconnect) The most widely used I/O bus (peripheral bus).
, ACPI (Advanced Configuration and Power Interface) A power management specification developed by Intel, Toshiba and Microsoft that makes hardware status information available to the operating system. , PnP (Plug and Play) Windows 2000, Windows ME (Windows Millennium Edition) An upgrade to Windows 98 introduced in 2000. Windows ME added more support for digital cameras, multi-player Internet games and home networking.  and Large EIDE (Enhanced IDE) An extension to the IDE interface that supports the ATA-2 and ATAPI standards. ATA-2 (Fast ATA) provides faster transfer rates (see IDE for details) and allows for multiple channels, each connecting two devices.  Hard Drive technology. Targeting all PC user's, BIOS Wizard will enable the User to determine precise system information regarding the BIOS installed on the system, resulting in reduced compatibility issues and trouble shooting time when installing and/or upgrading a PC with new hardware and/or software.

"As a worldwide leader and provider of CPU CPU
 in full central processing unit

Principal component of a digital computer, composed of a control unit, an instruction-decoding unit, and an arithmetic-logic unit.
 Upgrades we needed a solution for determining the compatibility level of the BIOS's installed in our Customer's systems prior to installing a new CPU Upgrade and adding new hardware and software. This new technology allows us to save time and resources, which would normally be spent in troubleshooting problems", said Nate Dahl president of PowerLeap Products, Inc."By implementing BIOS Wizard we were able to quickly identify potential problems and proceed with a successful implementation, which allows us to realize a cost savings in a relative short period time."

As more users start to upgrade their PC's, they will be faced with difficult decisions regarding hardware and software compatibility with the system BIOS installed on the PC. BIOS Wizard now makes this upgrade process fast and easy.

BIOS Wizard leverages Touchstone's existing leading edge BIOS technology and knowledge and provides automatic testing and resource detection of a PC's BIOS and provides a link to Touchstone's eSupport.com website (www.esupport.com) for a possible BIOS Upgrade should BIOS Wizard determine that the PC's BIOS is nonconforming to industry standards.

"The development of our BIOS Wizard technology fulfills a vital component for our eSupport.com ePartner initiative. BIOS Wizard provides customers and partners around the world with the ability to analyze and manage their PC installations quickly, consistently and successfully," said Pierre A. Narath, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  and president of Touchstone Software Corporation. "Leveraging existing BIOS knowledge and technology, BIOS Wizard allows customers and partners to achieve the highest level of confidence and satisfaction - and reducing partners' service and support requirements so they can maintain a competitive advantage in their particular industry."
COPYRIGHT 2001 Millin Publishing, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Comment:NEW BIOS WIZARD TECHNOLOGY IS PC INDUSTRY'S FIRST SOFTWARE APPLICATION TO TEST A PC'S BIOS FOR SYSTEM CRITICAL COMPATIBILITY.
Publication:EDP Weekly's IT Monitor
Article Type:Product Announcement
Geographic Code:1USA
Date:May 28, 2001
Words:375
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