NETCOM Joins Microsoft in the Launch of Internet Explorer 4.0; NETCOM Customizes Microsoft Internet Explorer 4.0 to Increase Customers' Productivity in Their Internet Use.

SAN JOSE, Calif.--(BUSINESS WIRE)--Sept. 17, 1997--NETCOM On-Line Communication Services Inc. (NASDAQ:NETC) today announced it will offer Microsoft Internet Explorer 4.0, the anticipated new version of Microsoft's leading Web browser, free to its customers.

NETCOM has preconfigured the Internet Explorer 4.0 browser to provide its customers with all the shortcuts they need to quickly access their Internet services. In addition, NETCOM customers will find support and account information specifically pre-set, allowing them convenient access to the NETCOM network without determining dial-up networking and e-mail configuration.

"NETCOM has tailored Microsoft Internet Explorer 4.0, enabling our individual and business customers to take advantage of its advanced feature set," said Mike Kallet, senior vice president, products and services. "In addition, our customizable Active Channel interface content gives them easy access to NETCOM's other value-added services and timely support notification."

All of the features which allow users to fully customize their Internet experience will be made available to NETCOM customers. These include routine delivery of up-to-the-minute news and information on selected topics, notification of availability of tracked information, and consolidation of tracked sources. Consistent user interface and seamless integration between the desktop, cached pages delivered to the desktop, and information on the Internet with IE 4.0 further enhance customer productivity.

"We are pleased that NETCOM has decided to integrate Microsoft Internet 4.0 as part of their innovative Internet solutions," said Yusuf Mehdi, director of marketing, application and Internet client group at Microsoft. "By combining NETCOM's unique Active Channel content and the advanced Internet Explorer 4.0 browser, customers can truly experience the Web the way they want it by personalizing their on-line experience."

NETCOM customers will be able to download IE 4.0 from the NETCOM web site at www.netcom.com/bin/dlie40/ or can order a full version on CD. CDs can be preordered from the NETCOM web site by the end of September for a $4.95 shipping and handling charge.

About Microsoft Internet Explorer 4.0

Microsoft Internet Explorer 4.0 is the premier Internet client that brings users "the Web the way you want it." By combining an advanced Internet browser, complete communication and collaboration, innovative Active Channel content and true Web integration, Internet Explorer 4.0 provides users an unparalleled Web experience. Internet Explorer 4.0 also ensures user can view the widest array of Internet content by offering support for the broadest range of Internet standards, including HTML 4.0, Dynamic HTML, Java, Active X and more.

About NETCOM

NETCOM On-Line Communication Services Inc. provides high- quality, technology based Internet solutions that enhance the efficiency and effectiveness of customers. Leveraging years of Internet experience, NETCOM simplifies technology by providing practical and flexible connectivity and Web-hosting services, as well as a suite of software applications targeted at the professional, small and mid-size business markets.

All services are backed by the company's expansive high-speed network and year-round support. Additional information on the company can be found at http://www.netcom.com/ or by contacting Emily Chambers at 408/881-3574. -0-

Note to Editors: NETCOM On-Line Communication Services Inc. is a registered trademark of the company.

CONTACT: NETCOM

Emily Chambers, 408/881-3574

[e-mail]