NARUS Appoints Top Marketing Executives.

Business Editors/High Tech Writers

PALO ALTO, Calif.--(BUSINESS WIRE)--Nov. 28, 2000

NARUS, the leading provider of business infrastructure systems and software to make the Internet profitable, has named Marlene Williamson as vice president of corporate marketing and Sue Forbes as vice president of solutions marketing and business development.

Williamson will concentrate on programs and initiatives designed to further raise awareness and understanding of NARUS' systems and solutions among communications companies interested in increasing their differentiation and profitability and other core public constituencies. Williamson will be responsible for ensuring all key public and private sectors are well acquainted with NARUS' building momentum. Forbes will focus on creating segment-specific/vertical solutions that leverage NARUS' unique technology and provide NARUS' customers with the capabilities they need to design, roll out, and profitably operate value-added services and applications.

"Growth and profitability in the communications industry depend upon the development and differentiation of new products and services," said Mark Stone, president and CEO of NARUS. "Bringing in two executives who are familiar with these challenges is integral to making the industry understand that NARUS has the technology that can give companies a critical edge in this fast-paced market."

Williamson has more than 20 years of high-tech marketing experience in product and channel marketing, marketing communications, and corporate communications. She was most recently vice president of marketing for Keynote. Previously, she was worldwide director of marketing communications for the Network Computer Division of IBM, where she developed IBM's e-business marketing campaign. Before joining IBM, she was vice president of marketing at Acer Computer, where she was named "High Tech Brander of the Year" by Marketing Computers Magazine. Williamson also worked at Apple Computer, where she managed the marketing strategies for the Macintosh Performa line, and Zenith Data Systems, where she was the director of worldwide marketing communications and sales promotions. She holds a BS in journalism from Ohio University and an MBA in marketing from DePaul University.

Forbes was most recently at 3COM, where she was senior director of product management for the business communications group. Prior to joining 3COM, she was at McKinsey and Company. Forbes also served as a Flight Lieutenant Engineer Officer in the Royal Air Force for six years. She holds a BS in electronic engineering from Warwick University and an MBA from Stanford Business School.

About NARUS, Inc.

NARUS is the world leader in business infrastructure systems and software to make the Internet profitable. NARUS defined the Internet business infrastructure market, which is now forecast to reach $8 billion by 2004, and sits at the top, with the highest number of production revenue installations worldwide. Customers include AT&T Broadband (NYSE:T), iBasis (Nasdaq:IBAS), Road Runner, GlobalCenter, a Global Crossing Ltd. (Nasdaq:GBLX) subsidiary, Cable & Wireless, Yipes, and many other providers of broadband access, hosting, mobile IP, and other services.

NARUS achieved its pre-eminent position by developing a broad-based platform that drives a wide range of mission-critical applications, from decision support to billing. The platform exploits rich intelligence provided by NARUS Analyzers -- powerful, transparent network appliances that capture 100% of customer-specific service or application usage information directly from carrier-grade networks, as well as leveraging information already in the network -- to deliver intelligence and manageability. The NARUS Internet business infrastructure platform represents the only complete, end-to-end solution available to carriers and service providers today. Underlying the platform is the unique NARUS semantic traffic analysis technology, with patents pending, the only such technology in existence that provides total visibility into all Internet applications.

NARUS is a founding member of the Internet Protocol Detail Record (IPDR) initiative, and is a leader in bringing open standards to the emerging IBI market. The company was recently named a "Hot Start-up for 2000" by Telecommunications Magazine. NARUS is privately held and is based in Palo Alto, CA. NARUS can be found on the Web at www.narus.com.

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