NANA Management Services, LLC. (Business Profile: Advertisement).
NANA Management Services manages five properties in three Alaska cities. From the bustle of Southcentral, to the aurora of the Far North, the hotels of NANA Management Services are putting the "sparkle" in customer service.
Whether traveling for business or pleasure, with clients or with family and friends, NMS-managed hotels have the winning blend of facilities and services designed to meet the demands of the most discriminating traveler.
Jeannette Duenow, Director of Hotels, received her experience in hotel management from Marriott International. Beginning at the front desk of one of Marriott's core brands, the Courtyard (in Phoenix), Duenow has nearly fourteen years in the hotel travel industry. Originally arriving in Alaska to assist with the management of the Nullagvik hotel in Kotzebue, Duenow left the sunshine of Arizona for the adventure of the North.
An active outdoor enthusiast, Duenow immediately found a new home in the beautiful 49th state. As NANA Development Corporation extended its hotel ventures with Marriott to build the Anchorage Airport Courtyard, Duenow was a natural to become the opening General Manager. With Duenow at the helm, the success of the Courtyard encouraged NANA Development to continue hotel expansion by building the Anchorage SpringHill Suites (opened spring of 1998) and the Anchorage Residence Inn (opened summer of 1999).
Now, as Director of Hotels, Duenow leads a team of Marriott-trained professionals who are dedicated to making each and every guest feel welcome.
The success of NANA Management Services hotel ventures continued last year with the opening of a second SpringHill Suites. The Fairbanks SpringHill Suites by Marriott, located in the heart of downtown Fairbanks, overlooks the Chena River.
"Opening in a new market was an exciting challenge. We just began our second summer of operation, with occupancy continuing strong. We offer guests the comfort of an all-suite property, complete with swimming pool, gift shops and a restaurant all under one roof, and they love it!" states an enthusiastic Duenow. Now with 618 rooms and suites, Duenow and her team provide Alaska travelers service they can count on.
"We feature warm hospitality with an Alaska flair that sets us apart from our competition," says a smiling Duenow. "We thrive on attending to the smallest details.
"It is our goal to make sure each of our guests has a memorable experience whenever they stay with us." Duenow believes that NANA Management Services is the organization that makes the goal a reality.
VALUE ADDED BY NANA MANAGEMENT SERVICES
Owned 51 percent by NANA Development Corporation and 49 percent by Sodexho USA, an international food and facilities management corporation, the Hotel Division of NANA Management Services provides a wide range of support for a variety of ancillary requirements.
* Reservations Center personnel can confirm reservations at any NMS hotel in Anchorage, Fairbanks or Kotzebue. Trained to assist guests with selecting the hotel and room type to best meet their travel needs, the NMS reservations staff is located right here in Alaska, ready to answer visitor questions about our beautiful state. Frequent travelers enjoy up-to-the-minute information on the Marriott frequent-stay program, Marriott Rewards [R], including assistance with plan credits and plan partners, (including Alaska Airlines).
* Event Booking is another service provided by the NMS Hotel Division. Event booking staff is trained to work with clients needing assistance with meetings and events of all sizes, both on-site at the hotels, and off-site at a client-selected location.
Marriott-trained employees are ready to assist clients with full-service catering, event planning and group travel arrangements, all with the Marriott tradition of service and style.
HOTEL MANAGEMENT OFFERED BY NANA MANAGEMENT SERVICES
Owners and operators of hotel and large motel or lodge operations can access the expertise of NANA Management Services in the day-to-day management of their properties. Assistance with the management of front desk, facilities, grounds, equipment maintenance and administrative support is available through the Hotel Division of NANA Management Services. With the full capabilities of Marriott and Sodexho operational and training systems as resources, NANA Management Services is ready to help other hoteliers improve profit potential and bottom-line returns through effective management.
For more information, please contact:
Director of Hotels
NANA Management Services, LLC
4041 B Street - Suite 292
Anchorage, Alaska 99503
Telephone: (907) 273-2403
Telefax: (907) 273-2424
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|Publication:||Alaska Business Monthly|
|Date:||Sep 1, 2002|
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