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N-able Celebrates Five Years; A Record 2004 and Growth Continues in 2005.


OTTAWA, Canada -- N-able Technologies(R), the market leader in IT performance management software, today announced several new milestones along with the celebration of its fifth year in business. N-able continues its market leadership in the software for managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality  industry with the largest install base of managed service providers (MSPs) and distribution agreements with the industry's largest distributors and vendors.

N-able's revenues for the year ending December 31, 2004 were the highest to date, resulting in a year-over-year growth rate of 95 per cent. In 2005, N-able is growing at a similar pace with quarter one revenues up 40 per cent over the same period in 2004.

"Over the past year, we have continued our growth and success in the burgeoning managed services market," said Mark Scott Mark Scott may refer to:
  • Mark Scott (composer) (b. 1984) American composer from Texas
  • Mark Scott (singer), semi-finalist on American Idol season 1
  • Mark Scott (radio host) (1936 - 2005) American talk show host
, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of N-able Technologies. "The channel continues to embrace the MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter.  model as a new, more scalable and profitable way to deliver IT services to small- and medium-sized businesses. In 2000, we started N-able to pioneer this concept. Today we continue to improve the managed services industry and ultimately, the success of our partners."

Additional highlights include:

--530 MSP partners and 21,000 associated small and medium business licenses across North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  and Europe

--Worldwide distribution agreement with Ingram Micro Ingram Micro, Inc. NYSE: IM a Fortune 100 company founded in 1979 and based in Santa Ana, California. It is the world’s largest technology distributor and a leading technology sales, marketing and logistics company. (R)

--Strategic alliances with leading vendors such as Citrix Online Citrix Online is a division of Citrix Systems, Inc. (Nasdaq: CTXS) that sells Web-based remote access, support, and collaboration software and services. Its products are GoToAssist, GoToMeeting, GoToMyPC, and GoToWebinar. (R)

--Numerous industry awards for N-able leadership and innovation in the managed services market

--Recognition as top technology growth company in Ottawa, including OCRI OCRI Ottawa Centre for Research and Innovation  nomination for "2004 Company of the Year"

"Our accomplishments to date are solely based on our partners' commitment (and investment) in N-able and the dedication of the people at N-able to support them in executing on their MSP business plan," stated N-able Chairman Gavin Garbutt. "Our reference list of successful MSP partners exceeds the total install base of our competitors combined."

Today, N-able also unveiled some of its key priorities for 2005 highlighted by the new Blueprint for Success program for its partners. This "How to" guide for managed services is augmented by a multi-pronged support approach and rollout of in-market sales and technical support personnel. Details of this are available through the N-able University Alumni Association An alumni association is an association of graduates (alumni) or, more broadly, of former students. In the United Kingdom and the United States, alumni of universities, colleges, schools (especially independent schools), fraternities, and sororities often form groups with alumni  and will be presented in detail at the upcoming 2nd Annual N-able Partner Summit in Ottawa on June 22-24th.

Other key initiatives for 2005 include:

--The N-able Services team, which has been expanded to provide partners with multiple points of support, including partner development specialists, solution architects, partner care, technical support, and the business help desk.

--N-able OnDemand(TM) IT Service Automation Toolbox, which includes an integrated suite of security and help desk tools that interoperates with N-able's platforms.

--Enterprise programs, which help the channel target the mid-enterprise market in either a traditional reseller model (ESP (1) (Enhanced Service Provider) An organization that adds value to basic telephone service by offering such features as call-forwarding, call-detailing and protocol conversion.  program) or software-as-a-service (SaaS) model (MSP Titanium program).

--Major product releases for 2005, which will include N-central(R) 4.5 (Q2) with a comprehensive Desktop Management module available in Q3. A next-generation SaaS architecture will be introduced in the N-central(R) 5.0 and N-vision(TM) 3.0 platforms, which will be available in Q4.

--N-able Service Library, which provides an A to Z list of service definitions for IT and security management, including mapped processes for each service along with service automation and performance strategies.

"We have brought a lot of innovation to the market over the past few years," added Scott. "In 2005, we want to re-write the rules for customer support, capture our share of the underserved mid-enterprise market, and evolve our product line into more flexible on-demand service delivery platforms with portal management capabilities. This will democratize de·moc·ra·tize  
tr.v. de·moc·ra·tized, de·moc·ra·tiz·ing, de·moc·ra·tiz·es
To make democratic.



de·moc
 the network operations center See NOC.

Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems.
 into a suite of Web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term.  from the various point tools, resulting in our customers calling one vendor (N-able) to support all the tools of the trade required for IT performance and security management."

N-able will be celebrating its fifth year in business at Helsinki's in Ottawa on May 19th from 7-10pm. For media that is interested in attending the N-able 5! event, email pr@n-able.com.

About N-able Technologies

N-able Technologies(R) is the leading provider of IT performance management software to improve operations, manage risk and measure business value. N-able's product line provides complete solutions to monitor, manage and optimize information technology and security from a business perspective. Founded in 2000, N-able's solutions are licensed to hundreds of partners servicing thousands of end-user customers around the globe to evolve IT services from reactive to proactive to managed.
COPYRIGHT 2005 Business Wire
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 2, 2005
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