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Murad Maintains Availability of Critical Applications with Quest Application Performance Management Suite for Oracle E-Business.


Business Editors/High-Tech Writers

IRVINE, Calif.--(BUSINESS WIRE)--Nov. 18, 2003

Quest APM (Advanced Power Management) A programming interface (API) from Intel and Microsoft for battery-powered computers that lets programs communicate power requirements to slow down and speed up components. See ACPI.

APM - Advanced Power Management
 Suite for Oracle E-Business Delivers

a "Light Switch" Level of Confidence to Murad

Quest Software The computer-software manufacturer Quest Software (Quest Software, Inc.) (NASDAQ: QSFT), headquartered in Aliso Viejo, California, dates from 1987. Quest develops, sells, and supports database management, Windows management, and application management software products , Inc. (Nasdaq:QSFT), a leading provider of application management solutions, today announced that Murad has selected the Quest Application Performance Management (APM) Suite for Oracle E-Business to manage its most business critical applications. The Quest APM Suite for Oracle E-Business is a powerful set of integrated optimization tools designed to detect, diagnose and resolve issues impacting Oracle E-Business Suite A group of integrated Internet-based applications from Oracle. Introduced in 2001 as Version 11i, it includes modules for CRM, finance, human resources, supply chain management as well as applications for business intelligence.  performance and availability (see related announcement dated today). Murad, a leading provider of innovative skincare products, chose the Quest APM Suite for Oracle E-Business to automate issue detection and empower its administrators to enact quick resolution before performance degradation or downtime The time during which a computer is not functioning due to hardware, operating system or application program failure.  affects end users.

"We were in need of a solution that would help maintain the availability of our critical applications including Web servers, the operating system operating system (OS)

Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs.
 and application servers," said Tyson Tanaka, director of IT for Murad. "The APM Suite for Oracle E-Business allows us to maximize our investment in the Oracle E-Business Suite by providing real time views into performance, automating the detection of impending im·pend  
intr.v. im·pend·ed, im·pend·ing, im·pends
1. To be about to occur: Her retirement is impending.

2.
 issues, and walking our administrators through the necessary steps toward resolution. The APM Suite produces executive-level reports on uptime and response time so we can visualize the performance and availability of our systems and guarantee service levels to our more than 110,000 end users."

The Quest APM Suite for Oracle E-Business combines the Quest Foglight(R) APM console and its associated cartridges for the Oracle E-Business Suite, including Foglight for SQL SQL
 in full Structured Query Language.

Computer programming language used for retrieving records or parts of records in databases and performing various calculations before displaying the results.
 Transactions, Quest Spotlight(R) diagnostics tools, and Quest Central(TM) for Databases. The Quest APM Suite for Oracle E-Business helps organizations analyze application performance from a "business objective" point of view by tying end user service levels to performance information and compiling detailed performance statistics across each tier of the Oracle E-Business Suite application stack The set of applications typically required by an organization. A typical "enterprise" application stack would include the basic office functions (word processing, spreadsheet, database, etc.), as well as a Web browser and e-mail and instant messaging programs. .

"Prior to the Quest APM Suite for Oracle E-Business, it was an arduous task to monitor the availability of our system manually by building scripts to pinpoint a problem already occurring within the system," said Christopher Soto, Oracle E-Business database administrator for Murad. "With the Quest APM Suite for Oracle E-Business we can proactively detect an impending issue and instantly pinpoint its source, which would have taken hours to do manually. I can then take the steps necessary for resolution. The Quest APM Suite gives me a tremendous level of confidence that our system is available and performing optimally."

"The story of 'application confidence' at Murad is Murad I (mräd`), 1326?–1389, Ottoman sultan (1362?–1389), son and successor of Orkhan to the throne of the Ottoman Empire (Turkey).  proof positive that Quest Software delivers end-to-end application performance management to organizations where response time and availability is crucial to the success of the business," said Matthew Parks Matthew Park may refer to:
  • Matthew Park (footballer), Australian footballer playing for Heart of Midlothian
  • Matthew Park (attorney), Korean-American attorney.
, director of performance management solutions, Quest Software. "By providing seamlessly integrated solutions that automate manual tasks, expedite issue resolution and report on business-level activity, the Quest APM Suite improves the productivity of IT departments and helps them realize a greater return on investment from their Oracle E-Business applications."

Quest Application Performance Management

Quest Software offers proven application performance management (APM) solutions for each domain expert within an organization so that they may quickly detect, diagnose and resolve performance and availability issues before they impact the end user. This strategy provides IT managers, regardless of their area of expertise, with a complete set of integrated solutions that map service level agreements to performance information, across every tier of the application stack. Quest's APM solutions combine business-centric views of applications with deep domain expertise to both measure and improve the performance of packaged and custom applications. Quest APM products help organizations manage critical applications including Siebel, PeopleSoft, Oracle E-Business Suite, and SAP; databases such as Oracle, DB2, Sybase and SQL Server An earlier relational DBMS from Sybase and from Microsoft. Sybase introduced SQL Server in 1988 for various Unix versions. In that same year, with help from IBM, Sybase created an OS/2 version that Microsoft licensed and branded as Microsoft SQL Server. ; as well as IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  WebSphere, BEA WebLogic A software suite from BEA Systems, Inc., San Jose, CA (www.beasys.com) that is used to deploy Web and SOA applications. The core product is BEA WebLogic Server, a J2EE application server.  and other custom Web/J2EE applications.

About Quest Software, Inc.

Quest Software, Inc., a leader in application management, provides software for Application Confidence to 18,000 customers worldwide, including 82 percent of the Fortune 500.

Quest products for database management, application performance management and Microsoft infrastructure management help customers develop, deploy, manage and maintain enterprise applications without expensive downtime or business interruption. Headquartered in Irvine, Calif., Quest Software can be found in offices around the globe and at www.quest.com.

Quest, Quest Software, Foglight and Spotlight are registered trademarks and Quest Central is a trademark of Quest Software, Inc. The Quest Software logo and all other Quest Software product or service names and slogans are registered trademarks or trademarks of Quest Software, Inc. All other trademarks and registered trademarks are property of their respective owners.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Nov 18, 2003
Words:768
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