Mondial Assistance Named Top 100 IT Company by CIO Magazine.Henrico-Based Company Recognized for Excellence in Information TechnologyRICHMOND, Va. -- IDG's CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. magazine today announced that Mondial Mondial can refer to:
"This year's CIO 100 awards draws well-deserved attention to companies that are both innovating and creating business value with IT despite the economic downturn," said Maryfran Johnson Maryfran Johnson, nicknamed "Fran," is currently VP & Editorial Director, CIO Decisions Media Group, TechTarget. Prior to joining TechTarget, she served as Editor in Chief of Computerworld, where she held a variety of reporting, editing and managerial positions for 15 years. , editor in chief of CIO magazine & Events. "These winners are an inspiration to businesses everywhere." Mondial Assistance received the award for its leading-edge deployment of a Computer Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) system for a key client. Faced with both an immediate need and a significant investment required to create the system in -house, Mondial elected to use "software as a service" provided by a third-party vendor. Utilization of software as a service-reduced investment costs Those program costs required beyond the development phase to introduce into operational use a new capability; to procure initial, additional, or replacement equipment for operational forces; or to provide for major modifications of an existing capability. by 50 percent and added extensive technical support that would not have otherwise been possible. Mondial Assistance was recognized for its innovative approach to this technology challenge. "The focus of our business is on providing outstanding service to our customers, and while we maintain a decidedly human touch to all that we do, the foundation of this service is technology," said Deborah Cassidy, chief information officer with Mondial Assistance (www.mondialUSA.com). "Our commitment to harnessing the latest technology enables us to work more efficiently to help meet our customers' varied needs. We are proud of these efforts and delighted to be named among the nation's IT elite." The 2009 CIO 100 awards will be presented at the Broadmoor in Colorado Springs Colorado Springs, city (1990 pop. 281,140), seat of El Paso co., central Colo., on Monument and Fountain creeks, at the foot of Pikes Peak; inc. 1886. It is a year-round resort and a booming military, technological, and commercial city. , Colo., on August 25 at the conclusion of the 11th annual CIO 100 Symposium[R] and Awards Ceremony. About the CIO 100 The recipients of this year's CIO 100 award were selected through a three-step process. First, companies filled out an online application form detailing their innovative practices in both business and IT. Next, a team of judges reviewed the applications in depth, looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. unique practices and substantial results. Finally, CIO editors reviewed the judges' recommendations and voted on the final 100. Complete coverage of the 2009 CIO 100 awards is online at www.cio.com and in the August 1 issue of CIO magazine. About Mondial Assistance: Mondial Assistance is a global leader in specialty insurance and emergency assistance services. Four percent of the world's population - about 250 million people - are served by Mondial Assistance businesses around the globe. In the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Mondial Assistance is a brand name of World Access Service Corp. As one of 29 business units, the U.S. operation serves major travel suppliers, health insurers, credit card and entertainment companies with insurance products, international travel assistance and concierge services. Mondial Assistance is part of the Allianz (NYSE NYSE See: New York Stock Exchange :AZ) group of companies. For more information, visit: www.mondialUSA.com. |
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