Mobile Handset Bug Fixed in a Minute Using InnoPath's Over-the-Air Mobile Device Management Solution; KDDI's Mobile Subscribers Experience World's First Automatic Over-the-Air Software Update.SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif. -- InnoPath Software, Inc. (www.innopath.com) the industry leader in over-the-air (OTA (Over The Air) Refers to any wireless system such as AM/FM radio and network television that uses open space as its transmission medium. ) mobile device management, today announced that KDDI Corporation, a leading wireless operator in Japan successfully updated tens of thousands of OTA-enabled handsets since July 11th using InnoPath's end-to-end mobile device management solution. Upon discovering a software bug A problem that causes a program to produce invalid output or to crash (lock up). The problem is either insufficient logic or erroneous logic. For example, a program can crash if there are not enough validity checks performed on the input or on the calculations themselves, and the computer in one of the applications on the thousands of mobile phones that were shipped, KDDI was able to send a patch over-the-air to ensure that all their subscribers' affected handsets were fixed. By having an OTA mobile device management system in place, KDDI avoided having to do a device recall. Based on Strategy Analytics research, it is estimated a product recall will cost wireless carriers and handset manufacturers between $42 and $72 per handset. With InnoPath's DeltaUpgrade Plus(TM) device management solution embedded on their handsets, KDDI's subscribers were able to receive a software patch to fix the bug remotely and seamlessly in a minute's time. KDDI is the first carrier to have issued an automatic update to mobile subscribers in Japan, and the first to adopt an automatic firmware update solution via a "Push" update, as opposed to a "Pull" update that users must initiate themselves. "By delivering fast, efficient and reliable software updates without asking our customer to come to a service center, helps increase customer satisfaction," said Mr. Kimihiko Nakamura, general manager, Mobile Terminal Development Department, "au" Service & Product Planning Product Planning is the ongoing process of identifying and articulating market requirements that define a product’s feature set. See also
"Our ability to provide OTA firmware updates in a matter of minutes A Matter of Minutes is an episode from the television series The New Twilight Zone. Cast
InnoPath's DeltaUpgrade Plus modular and flexible architecture allows wireless operators such as KDDI and their handset manufacturer partners to manage their mobile devices efficiently and in a cost effective manner. The company is also researching the development and deployment of future enhancements such as remote diagnostics Vehicle Diagnostics Vehicle diagnostics enables a mechanic to diagnose the exact mechanical condition of the vehicle and its systems and components. Remote Diagnostics enables to perform such diagnosis without requiring the vehicle to physically be present for checkup. and feature upgrades, including user interface customization and anti-virus software anti-virus software n → Antivirensoftware f downloads. These applications will drive significant business value, enabling wireless operators to quickly identify and resolve customer issues, improve the mobile phone user experience and increase revenues. Leading operators and handset manufacturers have selected InnoPath's update-ready technology as the preferred carrier grade device management solution. InnoPath is the first OTA device management company to actively update handset firmware in commercial deployments, and has helped to bring the first commercialized OTA-capable mobile phones to market. Today, millions of handsets have been updated in the hands of subscribers with mobile device technology provided by InnoPath. About InnoPath InnoPath Software provides an easier, cost-effective way to deliver the best possible user experience on handsets through faster updates and by enabling better personalization. InnoPath is the first over-the-air mobile device management company actively updating handset software in commercial deployments. Its flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , DeltaUpgrade Plus, helps wireless operators and handset manufacturers keep mobile device software and firmware current and functional. Today more than 50 million active subscribers are experiencing the value of patented InnoPath OTA mobile device management technology. Headquartered in San Jose, California San Jose (IPA: /ˌsænhoʊˈzeɪ/) is the third-largest city in California, and the tenth-largest in the United States. It is the county seat of Santa Clara County. , InnoPath is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. with two offices in the US and worldwide offices in China, Japan, Korea and UK. For information, please visit InnoPath at http://www.innopath.com/. |
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