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Mobile Field Service Solutions to Benefit from Adoption of Wireless Data Networks, states New AberdeenGroup Research.


BOSTON Boston, town, England
Boston, town (1991 pop. 26,495), E central England, on the Witham River. Boston's fame as a port dates from the 13th cent., when it was a Hanseatic port trading wool and wine. Having recovered from a decline in the 18th and 19th cent.
 -- New Report Provides Technology and Strategy Assessment Frameworks to Help Companies Select Ideal Mobile Field Service Solutions

While 37% of companies Aberdeen Aberdeen, former county, Scotland
Aberdeen, former county, Scotland: see Aberdeenshire.
Aberdeen, city, Scotland
Aberdeen, city (1991 pop.
 recently surveyed currently leverage wide-area wireless data networks for field service communications, another 44% plan to within the next 18 months, making wide-area wireless the leading data connectivity method for field service organizations by 2007, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 the newly published AberdeenGroup report, "The Mobile Field Service Solution Selection Report."

AberdeenGroup estimates the mobile field service solution market to experience steady growth as price-to-performance models improve and solution providers continue to develop more out-of-the-box solutions that require minimal customization. In addition, solution providers are increasingly coming to market with hosted, or on-demand On-Demand refers to a service or feature which addresses the user's need for instant gratification and immediacy of use. In most cases the value proposition for an on-demand service is wrapped up in the fact that the user or consumer of the service avoids a significant up-front  deployment options, making mobile field service solutions more accessible for small and mid-size enterprises.

Service organizations that deploy mobile field service solutions in tandem Adv. 1. in tandem - one behind the other; "ride tandem on a bicycle built for two"; "riding horses down the path in tandem"
tandem
 with business process improvements have seen average performance gains that include:

--27% increase in worker productivity

--19% increase in customer satisfaction and retention

--17% increase in overall profitability, and

--13% increase in service revenues

"Strategically-minded service organizations with labor-intensive field service requirements face a difficult decision in selecting the right solution among the fragmented frag·ment  
n.
1. A small part broken off or detached.

2. An incomplete or isolated portion; a bit: overheard fragments of their conversation; extant fragments of an old manuscript.

3.
 world of mobile field service solution providers," said Mark Vigoroso vig·o·ro·so  
adv. & adj. Music
With emphasis and spirit. Used chiefly as a direction.



[Italian, from Medieval Latin vig
, vice president of service chain management research and author of the report.

The "Mobile Field Service Solution Selection Report" is a handbook
For the handbook about Wikipedia, see .

This article is about reference works. For the subnotebook computer, see .
"Pocket reference" redirects here.
 for the effective assessment of mobile field service strategies and technology. It also includes frameworks to help enterprises assess their mobile field service competence, scope solution requirements, and select the best-fit solution.

To obtain a complimentary copy of this report, follow this link:

http://www.aberdeen.com/link/source.asp?cid=2461&pid=MF010906PR

About AberdeenGroup, Inc.

AberdeenGroup provides fact-based research and insights focused on the technology-driven global value chain. Aberdeen's benchmarking, market and solution assessments, sales acceleration programs, and conferences support Global 5000 value chain and technology executives and the solution providers who serve them. For more information, visit www.aberdeen.com or call 617-723-7890.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jan 9, 2006
Words:330
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