Mission Critical Linux to Deliver the First of Its Visionary Products and Support Services for Linux Enterprise Computing Environments.

LOWELL, Mass.--(BUSINESS WIRE)--Oct. 12, 1999--

-- Company First to Market with Kernel Core Dump Capabilities --

Mission Critical Linux LLC today unveiled the first of three foundation tools that will support its technical services for the Linux platform. With this release, Mission Critical Linux delivers on its promise to be the first company to support the Linux operating system (OS) in mission-critical computing environments. By leveraging this tool, along with the expertise of its engineering staff, Mission Critical Linux enables enterprises to successfully deploy and run on Linux 24x7.

All businesses need their computing environment to be high-performing, secure and reliable. Mission Critical Linux is the first company to provide the system tools and engineering support necessary to ensure that enterprise computing environments run successfully on the Linux platform. Until now, when a Linux system crashed, businesses would have to perform a complicated debugging process, which requires many man-hours and system downtime. To expedite the debugging process, Mission Critical Linux has designed the first widely available kernel core dump capabilities to take a snapshot of all system activities. Mission Critical Linux's engineering team rapidly analyzes this data to isolate the exact problem that caused the system crash and provides an appropriate software and/or hardware solution. As a result, the Company is able to restore systems operations regardless of the cause of the failure.

"The core dump utility is only the first of the foundation tools Mission Critical Linux will offer its customers and the Linux community," said Moiz Kohari, president and CEO of Mission Critical Linux. "In the next three months we will roll out two additional foundation tools and develop more capabilities to support Linux in the mission-critical enterprise computing space."

The success of Linux greatly relies upon the unique openness and sharing principals on which Linux was founded. Therefore, Mission Critical Linux will feed all kernel modifications back into the community and will work closely with partners, customers and developers to promote the growth and success of Linux and its community. Evaluation copies of the kernel core dump capabilities are available immediately. Installation instructions may be downloaded from the Company's Web site at http://www.missioncriticallinux.com.

Additional Services Ensure 24x7 Support

To supplement its diagnostic tools, Mission Critical Linux also provides comprehensive support services that minimize and prevent business downtime. This support service is available to customers 24x7 and includes:

--Unparalleled Engineering Team Support - Mission Critical Linux is comprised of an elite engineering team with extensive enterprise experience. This experience includes building and supporting systems for major corporations such as MCI, Compaq, Lycos, Amazon.com, AOL and Oracle.

--High Availability - Businesses rely on properly functioning systems. Downtime can result in loss of revenue and a decline in consumer confidence. Mission Critical Linux offers 24x7 support to bring systems back online as quickly as possible, thus minimizing any loss from systems failure.

--Rapid Response - Each customer's computing environment is mission-critical to its business. Mission Critical Linux provides a quick response and has the capabilities to react to a crash within minutes. The Company offers a secure, high-speed connection via the Internet, which facilitates a responsive course of action - available 24 hours a day.

Pricing and Availability

Mission Critical Linux offers annual service contracts starting at $10,000. All of Mission Critical Linux support contracts may be customized to meet a customer's individual operating needs and to reflect the complexity and scope of the customer's computing environment.

About Mission Critical Linux

Mission Critical Linux is dedicated to supporting the use of the Linux operating system in business-critical computing and e-commerce application environments. Comprised of highly-qualified development and maintenance engineers, Mission Critical Linux offers critical systems analysis, monitoring and diagnostic tools to successfully deploy the Linux OS in 24x7 computing environments. For more information, visit the Company's Web site at www.missioncriticallinux.com or call (877) 53LINUX.