Mindful develops virtual agent modules. (New Products).

Mindful Technologies, developer of software that enables companies to staff their Web sites with personalized virtual agents, has announced the launch of its Virtual Agent Modules. Mindful's Virtual Agents were designed to provide online sales and service help by engaging Web sire visitors in personalized, interactive conversations that help companies increase revenue and improve customer support online. Mindful's Virtual Agents can appear in full-motion video and audio, greeting Web sire visitors with what looks and sounds like a real person. Mindful's flagship product, Virtual Agent Enterprise, is a software license to build any kind of virtual agent. The new Virtual Agent Modules are software licenses to create virtual agents that perform a specific set of tasks, such as completing online forms or turning window shoppers into buyers. Mindful Modules include Sales Closer, or virtual agents that turn window shoppers into buyers with personalized conversations; Order Manager, virtual agents that bring persona lization to the ordering process; Application Manager, virtual agents that simplify and streamline complex and time-consuming forms; Account Manager, virtual agents designed to add a new level of personalization and service to online account queries; and Password Manager, virtual agents that streamline the up-front dialogs and behind-the-scenes processes that underline the process of password maintenance.