Military Health Systems Successfully Completes Tivoli Enterprise IT Management Prototype; Worldwide Deployment Expected to Bring a 75% Increase in IT Efficiency.

Business/Technology Editors

AUSTIN, Texas--(BUSINESS WIRE)--Jan. 3, 2000

Tivoli Systems Inc. today announced that the Global Enterprise Management for Military Health System (MHS), also known as the "GEMM" Program, has successfully completed its large-scale prototype effort using Tivoli Enterprise(TM). The GEMM prototype effectively addressed the current MHS infrastructure and desktop management goals that include reducing total cost of ownership (TCO), integrated automatic asset management, electronic software distribution and remote server performance management. The GEMM prototype provides configuration management down to the desktop, proactive management of IT resources from a local and central location and improved support for end users at four Department of Defense (DoD) medical treatment facilities (MTFs) of the Army, Navy and Air Force nationwide.

GEMM provides the ability to track and control MHS IT infrastructure assets while placing a special emphasis on an end-to-end integrated management approach for desktop configuration management. GEMM utilizes Tivoli Enterprise to improve the overall management approach and was able to determine the cost effectiveness of deploying this management application throughout the MHS.

Based on the prototype results, a 75% increase in IT efficiency is expected when GEMM functionality is deployed and integrated worldwide within the MHS. The prototype has been evaluated by the Navy Medical Inspector General team and was recognized with a "Bravo Zulu" rating (the military equivalent to an "excellent") for its achievement for improving IT efficiency.

The GEMM architecture is designed to scale and provide centralized management capability of all information technology assets at Army, Navy and Air Force MTFs in more than 1,300 locations worldwide. The primary goal is to improve service and performance without increasing cost. The Tri-Service Infrastructure Management Program Office (TIMPO) recently purchased and made plans for deployment of more than 47,000 licenses of the core Tivoli(R) management applications. The complete rollout to the entire MHS has begun and will ultimately support more than 100,000 seats.

Under the cognizance of TIMPO, the GEMM prototype is currently providing management of 4,000 seats at Elmendorf Air Force Base Hospital, Alaska; Naval Health Care System New England (including the Naval Medical Clinics at Portsmouth, N.H., Newport, R.I., and Groton, Conn.); Eisenhower Army Medical Center, Ga.; and the U. S. Navy Bureau of Medicine and Surgery, Washington, D.C. GEMM project management is centered at the Naval Medical Information Management Center (NMIMC), Bethesda, Md.

"The successful completion of the prototype has demonstrated to us not only that the technology and business process re-engineering works, but that we can bring together diverse organizations in multiple locations to accomplish a common goal," said Lieutenant Commander David Jacobson, who serves as Deputy Director for TIMPO and the Director of Information Technology Services for NMIMC. "Just the fact that we're now automating processes such as inventory and software distribution means that we increase efficiency and save our scarce resources."

"Many IT organizations, including those in the government, are facing a capabilities gap brought about by increasing demands on IT and decreasing resources," said Martin Fredrickson, Director of Government Sales for Tivoli Systems Inc. "Many are finding that as an IT management solution, Tivoli Enterprise helps them do more with less because it provides remote monitoring, inventory and software distribution and automates processes and responses when problems do arise."

According to Captain Lawrence J. Walters, Navy Medicine's Chief Information Officer and the Commanding Officer of NMIMC, "The prototype worked so well, I've included the (GEMM) tool in the lease to own procurement of every server, personal and notebook computer for the Navy Medicine system." This procurement resulted in the acquisition of more than 7500 units in Fiscal Year '99 as Phase I of the initial roll-out, considered by many industry experts as pivotal in reinforcing the enterprise management product and process as a standard within the MHS.

The GEMM enterprise management capability allows centrally located administrators to control the operation of heterogeneous networks, systems and applications to reduce complexity and overall management costs. Tivoli Enterprise applications used for GEMM are DoD DII COE compliant and include enterprise-wide host and data security.

About Naval Medical Information Management Center

The Naval Medical Information Management Center (NMIMC) was established in 1961 with the mission to improve, develop, and distribute new information technologies in support of Navy Medicine's commitment to patient care. Although this mission has grown and expanded over the years, the true core still remains unchanged: to develop, test, and disseminate quality information technology with the utmost priority of enhancement to patient care being paramount. Primary customers are the U.S. military medical and dental treatment facilities, as well as the various clinics, schools and institutes that serve Navy Medicine worldwide.

About Tivoli Systems Inc.

Tivoli Systems Inc. provides the industry's leading open, highly scalable and cross-platform IT management solutions that span networks, systems, applications and business-to-business e-commerce. Leading companies around the world use Tivoli software and Tivoli Ready products to reduce the cost and complexity of managing networks, systems, databases and applications. Headquartered in Austin, Texas, Tivoli is an IBM company. Tivoli distributes its products worldwide through a network of global sales offices, systems integrators, resellers and IBM sales channels. For more information, visit Tivoli's World Wide Web site at www.tivoli.com.

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