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Microsoft introduces Microsoft Solution for Hosted Messaging and Collaboration.


Microsoft Corp. recently announced Microsoft Solution for Hosted Messaging and Collaboration 3.0, a next-generation hosted service that addresses the requirements of small and medium-sized businesses (SMBs). The new offering, made available through Microsoft's service provider and hosting partners, builds on the strengths of Microsoft Solution for Hosted Exchange 2003 by adding support for hosted versions of Microsoft Office Live Microsoft Office Live is an Internet-based software service designed for small businesses with fewer than ten employees launched on February 15, 2006,[1] and is part of Microsoft's Windows Live initiative.  Communications Server See network access server, modem server, terminal server and communications controller.

(operating system) Communications Server - IBM's rebranding of ACF.
 2005 and Windows SharePoint Services. The solution, available now, is intended to be a cost-effective way for SMBs to enjoy the robust, enterprise-class e-mail, shared calendaring, contacts, document collaboration See data conferencing.  and instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or  capabilities typically used by larger companies.

"With Microsoft Solution for Hosted Messaging and Collaboration, we will be able to share information and manage workflow throughout the organization with much greater efficiency," Amy Rutt, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Ciracom, an information technology consulting Information technology consulting (IT consulting or business and technology services) is a field that focuses on advising businesses on how best to use information technology to meet their business objectives.  firm, said. "Equally important, because the applications are offered as a service, we can focus on managing our business, rather than allocating precious resources to on-site systems."

Microsoft Solution for Hosted Messaging and Collaboration is a hosted version of Microsoft's family of productivity server products: Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox.  2003, Live Communications Server 2005 and Windows SharePoint Services. For service providers, the solution offers a scalable, multiservice platform through which they can deliver a rich set of productivity services to small and medium-sized businesses, as well as to enterprises and consumers. The solution also provides proactive monitoring, provisioning automation, delegated administration and centralized management, allowing service providers to consolidate their existing e-mail systems onto a single platform and to reduce the cost of deployment, ongoing operation and support. Microsoft Solution for Hosted Messaging and Collaboration enables service providers of all sizes to expand their product portfolio to generate additional revenue streams.

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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Customer Interaction Solutions
Geographic Code:1USA
Date:Feb 1, 2005
Words:288
Previous Article:Empirix launches solution to manage, improve Nortel IVR platforms.(Nortel Networks Corp., interactive voice response, OneSight)(Brief Article)
Next Article:Colibria unveils server to evolve converged presence-driven communications.(Colibria Companion Instant Messaging and Presence Server)(Brief Article)
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