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Micromuse Unveils Streamlined Brand Architecture for Netcool Product Family.


Business Editors

SAN FRANCISCO--(BUSINESS WIRE)--May 12, 2003

Distinct Netcool(R) Product Offerings Provide Solid Foundation for

End-to-End Management of Business Applications and Services

Micromuse Inc. (Nasdaq: MUSE), the leading provider of business and service assurance software, today announced a streamlined brand architecture for its industry-leading Netcool(R) software products.

This initiative reinforces Micromuse's continued commitment to bring together its core Netcool product offerings into four distinct and integrated product families:

-- Netcool/OMNIbus(TM) - focused on realtime and historical event

management and active service monitoring, this family includes

the Netcool ObjectServer(TM), Netcool Probes(TM), Netcool

Gateways(TM), and Netcool/xSMs(TM) products.

-- Netcool/Precision(TM)- focused on dynamic auto-discovery,

network inventory and topology topology, branch of mathematics, formerly known as analysis situs, that studies patterns of geometric figures involving position and relative position without regard to size.  modeling, this family includes

the Netcool/Precision for IP Networks(TM) and

Netcool/Precision for Transmission Networks(TM) products.

-- Netcool/Impact(TM)- focused on business impact analysis,

advanced correlation, topology-based root cause analysis

(RCA See RCA connector and video/TV history. ), and triggered remedial actions A remedial action is a change made to a nonconforming product or service to address the deficiency.

Rework and repair are generally the remedial actions taken on products, while services usually require additional services to be performed to ensure satisfaction.
, this family includes

Netcool/Impact(TM), Netcool/SLA Manager(TM),

Netcool/Visionary(TM), Netcool/Virtual Operator(TM), and the

RCA engine.

-- Netcool/Dashboards(TM)- focused on realtime business and

service views, as well as trend reporting, this family

includes Netcool Desktops(TM), Netcool/Webtop(TM), and Netcool

Reporter(TM) products.

The streamlined brand architecture helps to clearly define the distinct capabilities of the Netcool solution to collect, consolidate, analyze, and inform, as well as provide enhanced collaboration, integration and innovation across existing and future products. These four product families form the core building blocks for the continued construct of specialized spe·cial·ize  
v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es

v.intr.
1. To pursue a special activity, occupation, or field of study.

2.
 Netcool solutions, such as security, asset, applications and systems, and IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. , to support strategic IT management initiatives for Enterprise, Government and Service Provider customers.

"Micromuse's initiative to consolidate its software offerings into four product families reflects a strong awareness of both enterprise and service provider buying patterns, which require a robust, modular solution that allows them to gather, assess, and analyze data, and visualize information for both operational and business-related decision making," said Dennis Drogseth, Vice President, Enterprise Management Associates. "With the new brand architecture, Micromuse will be able to convey the core capabilities of the Netcool suite more easily and distinctly."

"As the capabilities within the Netcool suite continue to grow, we want to clearly draw focus toward the primary building blocks," said Brent Brent, outer borough (1991 pop. 226,100) of Greater London, SE England. The area is a rail and industrial center. Its manufactures include automobile parts, clocks and watches, and electrical equipment.  Compton, Micromuse's Vice President of Product Management. "The four Netcool product families send a solid message underscoring Micromuse's foundation areas of investment. We will continue to combine and apply these building blocks to solve emerging market needs, while protecting our reputation as highly-scalable and quick to deploy."

About Netcool

Micromuse's Netcool(R) software solutions provide businesses with the assurance that their applications and services are up and operating. By allowing our customers to see what's happening throughout the infrastructure in realtime, Netcool applications enable them to respond to problems before revenue-supporting services are affected.

Netcool applications install out-of-the-box, deploy rapidly and scale to the largest environments. Micromuse's flagship, Netcool/OMNIbus(TM) application, includes a library of off-the-shelf software modules that allow our customers to collect and consolidate information from more than 1,000 environments spanning applications, systems, voice and IP, cable/broadband, switches and routers, and enterprise management systems.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of service and business assurance software solutions. The Netcool(R) software solution provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem.  from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle.  processes and improve business uptime. Micromuse customers include AT&T, BT, Cable & Wireless, Charles Schwab Charles Schwab can refer to:
  • Charles M. Schwab, founder of Bethlehem Steel.
  • Charles R. Schwab, founder of the brokerage.
  • Charles Schwab Corporation, the brokerage.
, Deutsche Telekom Deutsche Telekom AG (ISIN: DE0005557508, FWB: DTE, NYSE: DT, LSE: DEU, TYO: 9496 ) (abbreviated DTAG) is a telecommunications company headquartered in Bonn, Germany. It is the largest telecommunications company in Germany and in the EU. , Digex, EarthLink, GE Appliances, ITC ITC (Brit) n abbr (= Independent Television Commission) → Fernseh-Aufsichtsgremium

ITC n abbr (BRIT) (= Independent Television Commission) →
^DeltaCom, J.P. Morgan Chase, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Calif. 94107. Tel: (415) 538-9090. The Web site is at www.micromuse.com

Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 as that term is defined in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties.

The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q Form 10-Q

See 10-Q.
 and on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 on file with the Securities and Exchange Commission and available on the Company's Web site.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 12, 2003
Words:881
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