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Micromuse Releases Report on Netcool for Ultra Scalable IT Management; New White Paper Analyzes Netcool's Unique Ability to Enable a Multi Dimensional Network Environment.


Business Editors

SAN FRANCISCO--(BUSINESS WIRE)--Dec. 30, 2002

Micromuse Inc. (Nasdaq: MUSE), the leading provider of service and business assurance software, today announced a new white paper featuring Netcool(R) solutions as a foundation for ultra scalable IT management and business assurance.

Written by industry analyst Rolf McClellan, the paper examines the Netcool suite's ability to manage the enormous growth associated with the distributed architecture of today's enterprises. The study further explains how Netcool solutions provide the basis for vastly improved performance, scalability and functionality across the business and service infrastructure.

"Micromuse provides solutions that address the business-critical issues of profitability and productivity," said Rolf McClellan, Principal Consultant, McClellan Consulting. "The Netcool solution is capable of scaling simultaneously in a number of different dimensions, and has the performance and scalability to deliver rapid event resolution for larger companies who face significantly higher IT event and system loads."

With the latest version of Micromuse's flagship Netcool/OMNIbus(TM) application, Micromuse offers a vast range of fault management and service assurance system architectures that can be scaled to deliver multiple levels of desktop and event performance. As service provider and large enterprise networks evolve to support higher bandwidth technologies and additional services, Netcool solutions can be readily configured con·fig·ure  
tr.v. con·fig·ured, con·fig·ur·ing, con·fig·ures
To design, arrange, set up, or shape with a view to specific applications or uses:
 and transitioned among networks to handle rapidly expanding infrastructures.

The paper highlights numerous benefits of enabling a Netcool event management system in a large distributed architecture including:
-- Containment of operational expense (smaller NOC staffing).

-- Reduced capital expense (fewer desktop consoles).

-- Easier scaling of the hardware/software system through minimization of Desktop load per alert.

-- Improved Mean Time to Resolve (MTTR) through more responsive human intervention.

-- Avoidance of penalties for non-compliance to SLAs.


The new white paper is available on the Micromuse Web site at www.micromuse.com.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of service and business assurance software solutions. The Netcool(R) software suite provides organization with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end end-to-end

a pattern of anastomosis in which severed ends are matched and united, in contrast with other patterns such as end-to-side or side-to-side. Usually applied to anastomosis of the intestine.
 visibility and accurate troubleshooting Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem.  from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle.  processes and improve business uptime. Micromuse customers include AT&T, BT, Cable & Wireless, Charles Schwab Charles Schwab can refer to:
  • Charles M. Schwab, founder of Bethlehem Steel.
  • Charles R. Schwab, founder of the brokerage.
  • Charles Schwab Corporation, the brokerage.
, Deutsche Telekom Deutsche Telekom AG (ISIN: DE0005557508, FWB: DTE, NYSE: DT, LSE: DEU, TYO: 9496 ) (abbreviated DTAG) is a telecommunications company headquartered in Bonn, Germany. It is the largest telecommunications company in Germany and in the EU. , Digex, EarthLink, GE Appliances, ITC ITC (Brit) n abbr (= Independent Television Commission) → Fernseh-Aufsichtsgremium

ITC n abbr (BRIT) (= Independent Television Commission) →
 DeltaCom, J.P. Morgan Chase, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.

Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 as that term is defined in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties.

The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q Form 10-Q

See 10-Q.
 and on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 on file with the Securities and Exchange Commission and available on the Company's Web site.
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Dec 30, 2002
Words:646
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