Micromuse Launches Netcool/Wireless Service Monitors Version 1.2.Business Editors SUPERCOMM 2001 Booth #1741 ATLANTA--(BUSINESS WIRE) June 4, 2001 Software Suite Proactively Monitors the Availability and Usability of Wireless Services, Allowing Network Operations Team to Maintain Uptime and QoS Micromuse Inc. (Nasdaq: MUSE), the leading provider of realtime fault management and service assurance software, today announced the general availability of version 1.2 of its Netcool(R)/Wireless Service Monitors(TM) (Netcool/WSMs) solution. The software monitors in the Netcool/WSM suite connect to Mobile Service Provider (MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. ) networks to proactively determine the availability, response time, and usability of wireless application protocol (WAP (1) (Wireless Access Point) See access point. (2) (Wireless Application Protocol) A standard for providing cellular phones, pagers and other handheld devices with secure access to e-mail and text-based Web pages. ) based services and applications. "Micromuse is ahead of the curve in addressing the need for flexible, real-world solutions that will enable more mature business services across the wireless service provider industry," said Dennis Drogseth, Director of Analyst Service at Enterprise Management Associates, Portsmouth, N.H. "The Netcool wireless offering is compelling in its ability to provide versatile, realtime monitoring of the WAP service delivery infrastructure. It is only through the introduction of such well-focused management capabilities that the industry can expect to enjoy an accelerated acceptance rate for wireless voice, data, and Internet services." "Netcool/WSMs v1.2 are tailored to enable MSPs and Wireless Application Service Providers (WASPs) to monitor WAP applications end to end, across the wireless infrastructure," said Grant Bilbow, Director, Product Management, Netcool/WSMs. "This allows MSPs and WASPs to proactively deliver the most reliable service-levels to their customers. This is a key differentiator for MSPs as it helps them to reduce customer turnover, a major issue in the mobile marketplace. In addition, it allows WASPs to provide consistently reliable services to their customers." The Netcool/WSM suite collects realtime end-to-end performance and availability statistics on WAP applications from a wireless user perspective. The software automatically dials a mobile connection to the WAP MSP or uses a wireline connection to access the MSPs data network. The monitors constantly poll the WAP gateway (Wireless Application Protocol gateway) Software that decodes and encodes requests and responses between the smartphone microbrowsers and the Internet. It decodes the encoded WAP requests from the microbrowser and sends the HTTP requests to the Internet or to a local and applications, testing the performance of WAP services against user-defined thresholds established by network operations teams When the wireless service exceeds designated performance thresholds, the Netcool/WSMs generate an "event" and send it to Micromuse's flagship Netcool(R)/ OMNIbus omnibus: see bus. (TM) application, where it is displayed on the network operations status console in realtime. The solution also automatically alerts the operator when a defined wireless service is unavailable to a user, thereby providing realtime service assurance. The WAP performance and availability information can be viewed in conjunction with other network performance and availability information obtained by Micromuse Netcool/Internet Service Monitors(TM) suite, thereby providing an accurate, realtime picture of the end-to-end performance and availability of the entire mobile data network. The Netcool/WSMs allow operations teams to address problems in the infrastructure before they cause services to go down. The Netcool/WSMs suite provides monitoring of wireless services from across provider cells using data-enabled mobile phones, for example CardPhones; GSM (Global System for Mobile Communications) A digital cellular phone technology based on TDMA that is the predominant system in Europe, but also used worldwide. Developed in the 1980s, GSM was first deployed in seven European countries in 1992. and CDMA (Code Division Multiple Access) A method for transmitting simultaneous signals over a shared portion of the spectrum. The foremost application of CDMA is the digital cellular phone technology from QUALCOMM that operates in the 800 MHz band and 1.9 GHz PCS band. data-enabled wireless phones; or a standard wireline connection to an IP network. The service test measures Gateway Availability, Page/Card Availability, Content Accuracy and Service Usability. Netcool/WSMs v1.2 - The Netcool/WSM v1.2 release expands the system's management capabilities by automatically initiating the fault collection process. The software establishes a connection to the wireless element and then monitors its performance. The solution can even display the actual data content of the defined pages so managers can verify response time and the content's accuracy from an end user perspective. - The Netcool/WSM v1.2 solution uses a wireless and a wireline connection through a WAP Gateway to simulate wireless transactions and to monitor availability and performance. A new Direct Dial capability allows operators to dial the service provider directly to retrieve wireless transactions, specific WML pages, or complete sessions. - The Netcool/WSM v1.2 solution now supports several options for reporting. Management data can be sent to the Netcool/OMNIbus(TM) or Netcool/Internet Service Monitors(TM) applications through a logfile or via the SMTP (Simple Mail Transport Protocol) e-mail protocol. - The Netcool/WSM v1.2 solution also delivers support for leading wireless technology from Nokia with the Netcool/Nokia Active Service Monitor(TM). Wireless network operations teams can also configure the Netcool/WSMs to monitor the Nokia WAP Gateway. About the Netcool(R) Suite Micromuse's Netcool(R) software suite collects management data from more than 300 management environments and network devices, including voice, data and Internet. Fault data is rapidly processed and filtered by the Netcool ObjectServer(TM), an in-memory database A database that keeps all active records in main memory rather than on disk. Accessing in-memory records is considerably faster than retrieving them from the disk. . The Netcool suite helps operators to build views of service availability in realtime, helping them manage networks more efficiently. Because it is scalable and deploys rapidly, the Netcool suite helps service providers expand their networks as their markets grow. About Micromuse Micromuse Inc. (Nasdaq: MUSE) is the leading provider of realtime fault management and service assurance software. Micromuse's recent list of awards include the TeleStrategies OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. Excellence Award for Best New Product for the Netcool(R)/Visionary(TM) application, and Web Hosting Magazine Web Hosting Magazine was a web hosting industry print magazine that published from 2000 to 2002. It spawned a companion tradeshow, Web Hosting Expo. Its founders and editors were Dmitri Eroshenko and Isabel Wang, and it was published by Infotonics Media. Editor's Choice Award. In addition, Micromuse has been recognized in the Forbes 500, Bloomberg's Top 100 Stocks, the Barron's 500, Deloitte & Touche's Technology Fast 500, San Francisco Chronicle The San Francisco Chronicle was founded in 1865 as The Daily Dramatic Chronicle by teenage brothers Charles de Young and Michael H. de Young.[2] The paper grew along with San Francisco to become the largest circulation newspaper on the West Coast of the 500, Individual Investor's Index of America's Fastest Growing Companies and Network World's NW200. Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab Charles Schwab can refer to:
ITC n abbr (BRIT) (= Independent Television Commission) → DeltaCom, One2One, Verizon, Worldcom, XO Communications XO Communications is a United States telecommunications firm and one of the largest Competitive Local Exchange Carrier (CLEC) in the country. It is owned by XO Holdings, Inc OTCBB: XOHO. and a number of financial investment concerns. Headquarters are located at 139 Townsend Street, San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com. Netcool and Micromuse are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. as that term is defined in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties. The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q Form 10-Q See 10-Q. and on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. on file with the Securities and Exchange Commission and available on the Company's Web site. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion