Browse Michaluk, Dan

1-26 out of 26 article(s)

Title	Type	Date	Words
Customer Service.		May 1, 2005	769
DialogCoach.		May 1, 2005	1313
The First Mile.	Video Recording Review	May 1, 2005	397
Give 'em the Pickle.		May 1, 2005	536
Serve!	Video Recording Review	May 1, 2005	291
Lack of focus dilutes excellent content.	Product/Service Evaluation	May 1, 2004	770
To boldly go ...	Product/Service Evaluation	May 1, 2004	1370
Fun and effective.	Video Recording Review	May 1, 2004	398
Pickle those customers!	Video Recording Review	May 1, 2004	537
Online customer service primer.	Product/Service Evaluation	May 1, 2004	884
Peters on service.	Video Recording Review	May 1, 2004	292
Lack of focus dilutes excellent content. (Review).		May 1, 2003	793
Flawed but still worthwhile. (Review).	Video Recording Review	May 1, 2003	685
To boldly go. (Review).		May 1, 2003	1334
Fun and effective. (Review).	Video Recording Review	May 1, 2003	420
Pickle those customers! (Review).	Brief Article	May 1, 2003	558
Online customer service primer. (Review).	Illustration	May 1, 2003	905
Peters on service. (Review).	Illustration	May 1, 2003	312
It's an ART, not a science. (Review).	Product/Service Evaluation	Nov 1, 2002	411
Corny? Sort of. Effective? Yes! (Review).	Product/Service Evaluation	Nov 1, 2002	330
Flawed but not fatally. (Review).	Product/Service Evaluation	Nov 1, 2002	669
New wave in sales. (Review).	Product/Service Evaluation	Sep 1, 2002	779
Lose the big account -- but not your job. (Review).	Product/Service Evaluation	Sep 1, 2002	1174
Caring for the customer. (Review).		Jul 1, 2002	925
To boldly go. (Review).		May 1, 2002	1351
Of pickles and home cooking. (Review).	Video Recording Review	Mar 1, 2002	908