MetaSolv Software and Syndesis Form Alliance to Provide Automated Flow-Through Provisioning for Data Products and Services.

PLANO, Texas and TORONTO--(BUSINESS WIRE)--March 30, 1999-- MetaSolv Software, Inc., a leader in providing Operational Support System (OSS) solutions for telecommunications companies, and Syndesis, a pioneer in end-to-end multi-vendor service deployment systems, today announced they are partnering to provide customers with real time flow-through provisioning from service ordering to service activation for ATM, Frame Relay, xDSL and IP networks.

The MetaSolv and Syndesis alliance will offer service providers and their customers an automated solution for managing key service provider processes including order processing, inventory management, service design, resource assignment and service activation. This means improved operational efficiency, fewer provisioning errors and faster activation of data services.

Deregulation, increased competition and new complex technologies have forced service providers to examine new ways of doing business. In their search for new methods of service differentiation and the pressure of time-to-market demands, it has become clear that business processes must become more efficient and automated.

"Service providers must integrate best-of-breed software management products to automate their processes and remain competitive in the years to come," said Neil Baimel. Syndesis President and CEO. "By working together, Syndesis and MetaSolv can provide an `off- the-shelf' integrated solution to meet service provider needs in a timely fashion. Our combined products are under consideration by several leading service providers."

"Our alliance relationships are developed with our customers in mind. We currently have alliances for flow-through provisioning for circuit based products," said Dana Brown, vice president of marketing for MetaSolv. "Syndesis allows our joint customers to realize the benefits of an automated process from ordering to activation for data products and services."

Best of Breed Software Solutions

MetaSolv's Telecom Business Solution(tm) (TBS(tm)) software is the leading OSS solution. TBS software enables service providers to more efficiently manage and automate the business processes associated with service ordering, inventory management, service design, and trouble management. By automating these processes, service providers realize the benefits of quick deployment of services, effective resource management and an end-to-end view of the customer resulting in comprehensive customer care.

NetProvision(tm) Activator was designed specifically to allow carriers and Internet Service Providers worldwide to fully realize the revenue opportunity presented by being able to rapidly deploy best-in-class equipment from multiple vendors for emerging data-oriented telecommunications services such as Managed IP, xDSL, Frame Relay and ATM PVCs, Circuit Emulation and LAN Encapsulation over ATM as well as virtual private networks.

The software package allows service providers to add customers and modify services quickly while ensuring consistent quality across multiple operators and network technologies.

MetaSolv's TBS software initiates and sends the required PVC (Private Virtual Circuit) or other service configuration information through a gateway API (Application Programming Interface) to Syndesis' NetProvision Activator. After receiving the information, NetProvision Activator completes the service activation request by direct interaction with the Element Management or Network Management Systems of the network equipment.

Availability

The MetaSolv/Syndesis solution will be available for customer installation in Q2 1999.

About Syndesis

Syndesis Limited, based in Toronto, Canada develops, markets and sells advanced service creation systems to automate the deployment of new- world data-centric telecommunications services. The company's NetProvision Activator is an integrated, modular software platform that enables vendor and topology-independent service deployment across multiple access and backbone data networking technologies, such as: xDSL, Frame Relay, ATM and Virtual Private Network services.

With NetProvision Activator, service providers can enter new markets quickly, reduce costs, and meet fast-paced market demands for new services. Syndesis, with strong venture funding from Greylock, Helix Investments and Sequoia Capital, also provides implementation support and training for its customers worldwide. More information is available at http://www.syndesis.com.

About MetaSolv Software, Inc.

MetaSolv Software, Inc., headquartered in Plano, Texas was founded in 1992. MetaSolv develops and markets integrated client/server-based software solutions for the telecommunications industry. MetaSolv's Telecom Business Solution(tm) (TBS(tm)) software enables service providers to automatically manage and synchronize their entire order processing, provisioning and service assurance cycle from telephony to enhanced services in the local exchange, long distance and wireless markets. MetaSolv is an active participant in the Ordering & Billing Forum (OBF) and TeleManagement Forum (TMF). MetaSolv has regional offices in Chicago, Denver, San Francisco and McLean, VA. MetaSolv's web site is www.metasolv.com or contact MetaSolv directly at [phone].

MetaSolv is a registered trademark, and MetaSolv Software, the MetaSolv logo, Telecom Business Solution and TBS are trademarks of MetaSolv Software, Inc. All other trademarks are property of their respective owners.