Message Technologies, Inc. Joins Microsoft Speech Partner Program, Expands with SALT Hosting Environment.ATLANTA -- Message Technologies, Inc. (MTI MTI Ministry of Trade and Industry (Singapore) MTI Metal Treating Institute MTI Moving Target Indicator (radar) MTI Magyar Távirati Iroda (news agency in Budapest, Hungary) ), an industry-leading provider of speech IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. hosting, services, and solutions, announced today that it has joined the Microsoft Speech Server The Microsoft Speech Server is a product from Microsoft designed to allow the authoring and deployment of IVR applications incorporating Speech Recognition, Speech Synthesis and DTMF. Program as a Voice User Interface Designer (VUI (Voice User Interface) A voice-controlled application on a computer, PDA or smartphone. A VUI is more sophisticated than an interactive voice response (IVR) system. It implies a wide range of commands rather than just voicing "yes" or "no." Contrast with GUI. ), Application Developer and Hoster. As a result of joining the Speech Server Program, MTI will offer application hosting on Microsoft Speech Server (MSS) 2004 R2, which is based on the open industry standard Speech Application Language Tags For other meanings of the word salt or acronym "SALT", see salt (disambiguation). Speech Application Language Tags (SALT) is an XML based markup language that is used in HTML and XHTML pages to add voice recognition capabilities to web based applications. (SALT). The adoption of MSS and SALT by hosters such as MTI will encourage the growth of speech recognition solutions, thus broadening industry-wide options for speech application developers. This strategic partnership merges the functionality of the SALT hosting environment See hosted environment. with MTI's extensive hosting infrastructure, which features best-of-breed platforms, redundancy and load balancing The fine tuning of a computer system, network or disk subsystem in order to more evenly distribute the data and/or processing across available resources. For example, in clustering, load balancing might distribute the incoming transactions evenly to all servers, or it might redirect them , virtually eliminating call failures. The combined technology of MTI's application design, development, and hosting services and the SALT hosting environment will allow MTI to offer its customers uniquely packaged and cost-effective solutions. By adding support for MSS, MTI will be able to offer a more consolidated hosting solution to developers. In addition, the MSS distinctive pricing model allows greater flexibility to smaller developers, as prices are based per processor, not per telephony port. By offering the SALT hosting environment in conjunction with industry standard VoiceXML hosting platforms, MTI will make available to customers a range of hosting options not offered through other industry-wide hosters. "MTI is committed to providing the most flexible hosted speech application environment to our customers," said MTI President Darrell Knight. "Adding Microsoft Speech Server to our infrastructure gives us the ability to deliver the broadest range of price and solution variants on the market today." "By offering hosting for Microsoft Speech Server 2004 R2 and SALT applications, MTI is helping to make speech easier and more affordable for companies of all sizes and helping to drive speech technologies mainstream," said Teresa Fagan, director of Marketing for Microsoft Speech Server, Microsoft. "With the help of application hosters such as MTI, Microsoft Speech Server can offer mid-market companies even greater accessibility to speech technology solutions previously available only to larger enterprises." Part of the Windows Server See Windows Server 2008, Windows Server 2003, Windows Home Server, Windows 2000 and Windows NT. System, MSS is a Web-based, speech-enabled Interactive Voice Response (IVR) and multimodal Two or more modes of operation. The term is used to refer to a myriad of functions and conditions in which two or more different methods, processes or forms of delivery are used. On the Web, it refers to asking for something one way and receiving the answer another; for example requesting application solutions platform. As a SALT-based platform, Speech Server follows the Web application deployment model, using an ASP.NET-based Web server as the application server. "The adoption of Microsoft Speech Server by companies, such as Message Technologies, that host speech applications indicates the evolution trend of the speech industry," said Krithi Rao, a research analyst with Frost & Sullivan. "As the speech industry expands to incorporate different business models and increasing numbers of smaller developers enter the market, firms such as Message Technologies that offer flexible hosting options to their customers will rapidly emerge as influential players." About MTI: MTI (Message Technologies, Inc.) is an industry leader in providing Interactive Voice Response (IVR) and speech technologies. Its mission is to deliver innovative and affordable interactive voice solutions with maximum customer satisfaction. With over 2000 customers throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Canada, MTI specializes in speech IVR outsourcing services, including VoiceXML and SALT hosting. MTI also provides senior telephony and speech professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. for the design, development, deployment and ongoing testing of speech-enabled applications. It handles every part of the speech application infrastructure including trunk and platform provisioning, business continuation planning, monitoring, web access, physical and logical security and co-location, and live agent services. For more information about MTI, please visit its website at www.messagetech.com. |
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