Mercom integrates EMC Centera with Audiolog recording platform.Mercom Systems, Inc., a provider of multimedia recording and agent evaluation tools for contact centers, has announced its completed integration of Mercom's Audiolog recording platform with the EMC (1) (EMC Corporation, Hopkinton, MA, www.emc.com) The leading supplier of storage products for midrange computers and mainframes. Founded in 1979 by Richard J. Egan and Roger Marino, EMC has developed advanced storage and retrieval technologies for the world's largest companies. Centera content addressed storage A storage technique from EMC for content that is in its final form (fixed content). CAS assigns an identifier to the files so they can be accessed no matter where they are located. (CAS) solution. EMC Centera offers software-driven storage architecture designed to address the unique information storage and security requirements of fixed content. EMC Centera is now available as an integrated option for Mercom Audiolog users who want to securely archive (1) A file that contains one or more compressed files. Most archive formats are also capable of storing folders in order to reconstruct the file/folder relationship when decompressed. See archive formats. their voice files online. www.mercom.com |
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