Mercator Partners with Sync to Deliver Industry-Ready Integration Solutions for Manufacturing, Retail and Distribution.

Business Editors/High-Tech Writers

WILTON, Conn. & MALMO, Sweden--(BUSINESS WIRE)--March 25, 2003

Mercator Software, Inc. (Nasdaq:MCTR)

Mercator InsideGlobalOrderManagement(TM) Solution Furthers Mercator's

Portfolio of Industry-Ready Integration Solutions

Mercator Software, Inc. (Nasdaq:MCTR) today announced that it is extending its alliance with Sync Business Process Integration to deliver Mercator InsideGlobalOrderManagement(TM), the latest in the Mercator suite of Industry-Ready Integration Solutions(TM).

In addition, Mercator and Sync will collaborate to deliver additional vertical solutions that will enable organizations to harmonize business processes and data across complete value chains, without altering the underlying technology infrastructure.

"We see heavy market demand for out-of-the box business process integration solutions for manufacturers, retailers and distributors," stated Anders Ottosson, founder and EVP business development for Sync. "A partnership with Mercator, who has strong market presence in the integration space, is a very good fit with Sync's highly configurable integration applications, which enable intra and extended enterprise synchronization. This partnership is a major step forward in accordance with Sync's partner and growth strategies."

According to an article by Rod Johnson published in the AMR Research Report, February 28, 2003 titled, "Consolidated Order Management - ERP Alone Doesn't Deliver," "90% of (ERP system) users still have not achieved the ultimate goal of unifying the customer fulfillment process," Johnson continued, "Rather than focus on a single instance, users should create a customer fulfillment strategy that integrates multiple order management instances."

"In today's changing environment, business leaders must make key decisions in real time based upon dynamic business activities spanning multiple organizations," stated Jill Donohoe, senior vice president, global alliances and corporate development at Mercator. "This new alliance creates an environment for defining, executing and viewing those activities by combining the strength of Mercator's proven integration, data transformation and process management products with Sync's powerful architecture to manage industry-specific data models and business logic."

With Mercator InsideGlobalOrderManagement, an organization can manage the entire order process from quote to fulfillment with complete visibility, and optimized fulfillment at a part-line item level -- in real time. Mercator InsideGlobalOrderManagement, designed to leverage and enhance a customer's existing ERP, CRM and SCM applications, provides companies with the ability to unify their customer fulfillment processes and supporting applications across the enterprise, as well as with customers and suppliers. With Mercator's solution, companies can implement effective collaborative processes independent of their application infrastructure, enabling a flexible and real time environment that can respond quickly to ongoing customer needs.

About Mercator Software, Inc.

Mercator delivers large global organizations The Advantage Inside Integration(TM), providing Industry-Ready Integration Solutions(TM) that solve critical business problems in real-time, while leveraging current technology investments and maximizing ROI. Mercator Inside Integrator(TM) 6.7 integration suite features a Solutions-Oriented Architecture(TM), which easily and seamlessly automates high-volume, complex transactions. Over 1,100 global businesses leverage the power, speed and flexibility of Mercator's proven integration technology and industry expertise to build better business value and faster ROI. To hear why our customers and partners believe Mercator is the advantage inside integration, visit our Web site at www.mercator.com.

About Sync

Sync offers a highly configurable integration application for business synchronization. The application enables synchronization between electronic channels and traditional business systems in the extended enterprise by adding harmonizing business logic on an existing system infrastructure. It provides automated business execution services with complete visibility, instant tracking, global monitoring and automated event-based exception handling for the full value chain of goods and information for the manufacturing, retail and distribution sectors. Sync has offices in Malmo and Stockholm. Sync's owners include b-business partners and the Dendera group. For more information, visit http://www.sync.se.

Note to Editors: (C) 2003 Mercator Software, Inc. All rights reserved. Mercator and the Mercator logo are registered trademarks of Mercator Software, Inc. All other marks appearing with a "TM" thereafter are intellectual property of Mercator Software, Inc. Any other product or company names mentioned are used for identification purposes only, and may be trademarks or service marks of their respective owners.

Legal Notice Regarding Forward-Looking Statements 

Statements in this press release that are not purely historical are forward-looking statements, including statements regarding Mercator's beliefs, expectations, hopes or intentions regarding the future. Forward-looking statements in this release include, but are not limited to, statements regarding the growth of the enterprise application market; the demand for the Company's application integration solutions; and the speed of deployment of new products, including the Mercator Inside Integrator family of products and Industry-Ready Integration Solutions; and sometimes contain words such as "believe," "expect," "intend," "anticipate," "plan," "estimate" or similar expressions. It is important to note that actual outcomes and the Company's actual results could differ materially from forward-looking statements. Factors that could cause actual results to differ materially include risks and uncertainties such as changes in demand for application integration or e-business integration software and, in particular, the Company's Mercator Inside Integrator family of products and Industry-Ready Integration Solutions; the ability of the Company to manage its global operations; the ability of the Company to develop and introduce new or enhanced products; the ability of the Company to continue to add resellers and other distribution channels; the success of third parties in utilizing and marketing the Company's products; the success of the vertical industries and platforms we target; the Company's access to and success of third party products in which we embed our products or in which our products are embedded; the Company's ability to raise financing; and seasonality in operating results. Readers should also refer to the risk disclosures outlined in the Company's reports filed with the Securities and Exchange Commission. All forward-looking statements and reasons why results might differ included in this release are made as of the date hereof based on information available to the Company as of the date hereof. The Company assumes no obligation to update any such forward-looking statement or reasons why results might differ.