Mentoring in practice.[check] This checklist is for managers wishing to explore mentoring as a process for developing people and their potential.
Mentoring is a relationship in which one person (the mentor Mentor, in Greek mythology
Mentor (mĕn`tər, –tôr'), in Greek mythology, friend of Odysseus and tutor of Telemachus. )--usually someone more experienced, often more senior in an organisation--helps another (the mentee men·tee
One who is mentored.
[ment(or) + -ee1.] or learner) to discover more about themselves, their potential and their capability. It can be an informal relationship, where an individual leans on someone else for guidance, support and feedback, or a more formal arrangement between two people who respect and trust each other.
Mentoring need not be the bringing together of a trainer and a trainee, or a line management arrangement where seniority and rank come into play. Instead, the mentor's role is to listen, ask questions, probe for facts and career choices, and to act as a source of information, experience and opportunities from other sources from which the learner can benefit.
The mentor's role is not one of outlining instructions; rather the mentor's input helps the learner form their own views, develop different perspectives and develop as a person and as a potential manager.
Advantages of mentoring
Mentoring, as a development process has advantages for the mentor, the learner and the organisation.
For the organisation, mentoring offers:
a means of supporting succession planning Management Succession Planning
In organizational development, succession planning is the process of identifying and preparing suitable employees through mentoring, training and job rotation, to replace key players — such as the chief executive officer (CEO) — , and the maximising of human potential
better staff retention levels and recruitment prospects
improved communication and a means of acclimatising employees to the organisation's culture
a cost-effective cost-effective,
n the minimal expenditure of dollars, time, and other elements necessary to achieve the health care result deemed necessary and appropriate. way of providing personalised Adj. 1. personalised - made for or directed or adjusted to a particular individual; "personalized luggage"; "personalized advice"
individualised, individualized, personalized development.
For the mentor mentoring offers:
increased job satisfaction, sense of value and status
the opportunity to help and guide others in their career development
an opportunity to develop managerial and leadership skills
For the learner mentoring offers:
a visible demonstration of how the organisation values them
an objective, supportive, non-threatening source of help and support in the development of new skills and directions
access to someone with an understanding of the organisation's culture and ways of working.
Disadvantages of mentoring
There are few disadvantages, but:
* mentoring has resource implications; both learner and mentor require time for the process, and both may need to develop appropriate skills such as planning, reviewing and communication (for example listening and constructive feedback)
* mentoring is additional to, and not a substitute for, more formal training approaches; while mentoring can involve coaching as a technique, the overarching o·ver·arch·ing
1. Forming an arch overhead or above: overarching branches.
2. Extending over or throughout: "I am not sure whether the missing ingredient . . . relationship is wider than acting purely as a coach
* in the hands of an inappropriate mentor, the learner can develop in the wrong direction--so careful attention needs to be paid to mentor selection and matching the learner to the mentor, as well as securing line manager cooperation
* a strong personal bond can develop between mentor and learner, to the detriment Any loss or harm to a person or property; relinquishment of a legal right, benefit, or something of value.
Detriment is most frequently applied to contract formation, since it is an essential element of consideration, which is a prerequisite of a legally enforceable contract. of both as well as the organisation.
1. Check the mentor has the appropriate skills
It is essential that the mentor has:
* good listening skills
* a sound grasp of the use of different forms of question--open, closed, probing etc.
* the ability to suspend judgement and prejudice, avoiding driving the learner in one direction
* the ability to give constructive feedback, covering both negative and positive aspects in a way that can be acted on
* skill in helping define objectives, and in planning ways of achieving them
* the ability to access other learning opportunities on behalf of the learner, using other people's skills and experiences.
Consider having these skills checked out by someone with an objective viewpoint, ideally someone with experience in the mentoring process; it is almost inevitable that an individual either over- over-
1. Above or upon in position: overpass; overcoat.
2. Superior in rank or importance: overlord.
3. or underestimates their own competence, especially in skills such as communication (where most people believe they shine, even when they are barely adequate).
Additionally, the mentor must be a person of relative authority in the organisation--a person of experience who can open doors for the learner and offer viewpoints from a valued perspective. If necessary, arrange training and development for the mentor to sharpen sharp·en
tr. & intr.v. sharp·ened, sharp·en·ing, sharp·ens
To make or become sharp or sharper.
sharp and refine their skills.
2. Clarify the relationship
Ensure that both the learner and the mentor are clear on what the relationship is--and is not--about; this avoids any later confusion and disappointment.
If appropriate, consider drafting a mentoring contract, specifying:
* the respective roles, responsibilities and commitment
* the likely number and frequency of meetings, as a plan that can be reviewed and amended a·mend
v. a·mend·ed, a·mend·ing, a·mends
1. To change for the better; improve: amended the earlier proposal so as to make it more comprehensive.
2. if required
* the important issue of confidentiality within the relationship.
Remember that the aim of the mentor is to help the learner develop themselves--not to get them to adopt the mentor's ideas. Dependency dependency
In international relations, a weak state dominated by or under the jurisdiction of a more powerful state but not formally annexed by it. Examples include American Samoa (U.S.) and Greenland (Denmark). is at all stages to be avoided--watch out for signs that it is happening.
3. Open the relationship
Recognise that, in the early stages, the mentor will take more of a lead; later, as the learner's confidence and understanding grows, the balance will shift. Set objectives for what the mentoring process is to achieve; make them achievable, specific, relevant and time-limited. Identify short- and long-term Long-term
Three or more years. In the context of accounting, more than 1 year.
1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term. problems which need thought and consideration, and discuss ways and means WAYS AND MEANS. In legislative assemblies there is usually appointed a committee whose duties are to inquire into, and propose to the house, the ways and means to be adopted to raise funds for the use of the government. This body is called the committee of ways and means. of tackling them.
4. Develop the relationship
At the start of each mentoring session, and each time the learner reaches a milestone, review not just their success in the activity, and what they learned about themselves and the process, but ask:
* what happened?
* what was learned from the experience?
Identify jointly what needs to be explored in order to achieve each objective; compare the desired outcome with what exists now, identify the gaps and outline what needs to happen to bridge them.
If the objective is knowledge-based, or attitudinal, the action needed may be harder to identify and pin down; explore options, discuss experiences and always leave the learner able to decide on what they will do for themselves.
If the objective is skill-based, break down the required action into milestones--small and self-contained self-con·tained
1. Constituting a complete and independent unit in and of itself: A self-contained dictionary defines every word contained within it.
a. "chunks"--so that each can be tackled as a manageable entity; this builds in opportunities for regular progress reviews, and for success to be recognised and celebrated.
Select and agree appropriate action to achieve the objectives, whether it is learning experiences that can be provided or facilitated by the mentor, knowledge that can be passed from mentor to learner, or an increase in the self-awareness self-awareness
Realization of oneself as an individual entity or personality. of the learner through counselling and feedback.
At the end of each mentoring session, clarify what has been achieved, and be precise about what will happen between this session and the next--especially if the mentor is to arrange something on the learner's behalf. Ensure control of the learner's development passes increasingly from the mentor to the learner; this is essential as it leaves the learner able to stand alone when the mentoring process ends.
5. End the relationship
Mentoring relationships between people outside work may exist for years, as an on-going Adj. 1. on-going - currently happening; "an ongoing economic crisis"
current - occurring in or belonging to the present time; "current events"; "the current topic"; "current negotiations"; "current psychoanalytic theories"; "the ship's current position" process; however, it is important to recognise that, in work, there is likely to be a point when mentoring ends--when the objectives are achieved. When this point is reached, celebrate the success with a final review of all the progress made.
Dos and don'ts for mentoring
Include the learner's views in the selection of a suitable mentor; it must be someone they respect, trust and can open up to.
Concentrate on the learner's needs and aims, and allow flexibility in the approach.
Remember that a key part of the mentor's role is to open doors to other people's experience and other learning opportunities.
Ensure that each session starts with a review and ends with a clear action plan.
Control the relationship and adjust as necessary so that the learner has increasing responsibility.
1. Contraction of do not.
2. Nonstandard Contraction of does not.
A statement of what should not be done: a list of the dos and don'ts.
Assume that any line manager can be thrown in as a mentor.
Assume that an individual's direct line manager is an appropriate mentor.
Provide information that you obtain during mentoring to others.
Be afraid, as a mentor, to be open about yourself; if you don't know Don't know (DK, DKed)
"Don't know the trade." A Street expression used whenever one party lacks knowledge of a trade or receives conflicting instructions from the other party. the answer to something, admit it and agree with the learner how you will work on it between you.
Try to tell the learner what they need to know, or provide all the answers--the mentoring journey is one of guided self-exploration.
Everyone needs a mentor: fostering talent at work, 4th Edition David Clutterbuck London London, city, Canada
London, city (1991 pop. 303,165), SE Ont., Canada, on the Thames River. The site was chosen in 1792 by Governor Simcoe to be the capital of Upper Canada, but York was made capital instead. London was settled in 1826. : Chartered Institute of Personnel and Development The Chartered Institute of Personnel and Development (CIPD) is the leading professional body for those involved in the field of personnel, training and development. Membership of the CIPD is highly respected and widely accepted by employers as a requirement of practice. , 2004
Mentoring: a Henley Hen·ley or Hen·ley-on-Thames
A municipal borough of south-central England west of London. It is the site of a famed annual rowing regatta that was established in 1839. Population: 10,976. review of best practice, Jane Cranwell-Ward, Patricia Bossons and Sue Gover Basingstoke Basingstoke (bā`zĭngstōk), city (1991 pop. 73,027), Hampshire, S central England, on the North Downs. Formerly a market town trading in silk and woolens, it has developed several industries, including the manufacture of agricultural : Palgrave MacMillan, 2004
Mastering mentoring and coaching with emotional intelligence: increase you job EQ Patrick E Merlevede and Denis Denis, king of Portugal: see Diniz. C Bridoux Bancyfelin: Crown House, 2003
The situational mentor: an international review of competences and capabilities in mentoring David Clutterbuck and Gill gill, in weights and measures
gill, in weights and measures: see English units of measurement. Lane eds Aldershot: Gower, 2004
Coaching and mentoring, Work Foundation (Managing best practice 111) London: Work Foundation, 2003
Implementing mentoring schemes: a practical guide to successful programs Nadine Klasen and David Clutterbuck Oxford: Butterworth Heinemann, 2002
The European European
emanating from or pertaining to Europe.
European bat lyssavirus
European beech tree
see cryptococcosis. Mentoring and Coaching Council Sherwood House, 7 Oxhey Road, Watford WD19 4QF Tel: +44 (0)7000 234683 www.emccouncil.org
* Who helped you make sensible decisions on your future and how did they do it?
* Who would you be prepared to work with now, as your mentor? What is it about them that leads you to identify them?
* Is the organisation culture one that supports this sort of approach, with an element of counselling, personal support and genuine concern for others? If it clearly isn't, think very carefully before trying to make mentoring work.
* Who can you identify in your organisation who has potential and would benefit from working with a mentor?