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Browse McGrogan, Joe 1-7 out of 7 article(s) Title Type Date Words Fewer headsets and fewer hassles: superior service and support enables contact centers to operate more smoothly and with a smaller inventory of headsets. Mar 1, 2008 568 Easy listening: when it comes to comfort and safety, Plantronics is all ears. Feb 1, 2008 518 Tough talk: the importance of headset reliability. Jan 1, 2008 630 The "intelligible" choice: intelligibility of calls as a competitive advantage. Dec 1, 2007 654 A heads-up on selecting the right headset solution: how to choose between direct connect and amplified headset solutions. Nov 1, 2007 1124 Sound choices: selecting the best headset solution for your contact center. Oct 1, 2007 1067 Headsets on the horizon: the future of wireless in the contact center. Aug 1, 2007 606

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