Browse McDermott, Michael J.

1-9 out of 9 article(s)

Title	Type	Date	Words
The evolution of outsourcing: the next step for many companies is "transformational outsourcing," allowing them to leverage strategic relationships to enhance their own capabilities. (Innovation & Outsourcing).		Jun 1, 2002	2586
Speech Therapy: A new generation of voice-recognition technology -- already pleasing callers and cutting costs -- is poised for going mobile. (On the Edge).	Industry Overview	Mar 1, 2002	991
From Point A to Point E: Integres brings a virtual solution to the heavy freight industry. (CaseStudy).		Nov 1, 2001	1050
A CULTURE OF LOYALTY.	Brief Article	Feb 1, 2001	471
Scaling New Heights.		Feb 1, 2001	1824
SATISFACTION GUARANTEED.	Brief Article	Feb 1, 2001	454
"LISTENING WITH A PURPOSE".	Brief Article	Feb 1, 2001	452
The Whole World Is Buying.		Aug 1, 2000	2345
Making the Move From Bricks to Clicks.		Aug 1, 2000	2408