Mark Hodes Joins TicketsNow in Executive Customer Marketing Role; Inc. 500 Entertainment Technology Company Continues Development of Senior Leadership Team.CHICAGO -- Mark Hodes, former head of Customer Relationship Marketing for renowned travel Web site Orbitz, has been named Senior Vice President, Customer Marketing, for TicketsNow (www.TicketsNow.com), an Inc. 500 entertainment technology company that hosts and operates the world's largest, most secure online marketplace for premium tickets to entertainment events worldwide. He reports to Chief Marketing Officer, Kenneth Dotson. "Mark is a terrific complement to the growing list of talented and experienced executives we have recruited to our team," said Dotson. "Customer relationship marketing is an essential priority for any consumer-focused business, and Mark's addition is evidence of TicketsNow's commitment to further enhancing the strong loyalty of our ever-growing customer base." Hodes, 43, will oversee all email marketing, customer loyalty, company-wide marketing infrastructure, and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. functions. An expert in state-of-the-art CRM technology, Hodes will work out of the Crystal Lake, Ill. offices of TicketsNow. Prior to Orbitz, Hodes served as a Senior Vice President at Digitas, where he ran CRM engagements for Fortune 50 clients. He was also a Managing Director and member of the Worldwide Operating Board for Ogilvy One. Previous to Ogilvy, Mark served as Senior Vice President and General Manager at iXL and as a Vice President at Modem Media. He also served on the executive management team at Brightstreet, a Cupertino, Calif.-based Series A startup that was later acquired by e-Centives. A native of Kansas City Kansas City, two adjacent cities of the same name, one (1990 pop. 149,767), seat of Wyandotte co., NE Kansas (inc. 1859), the other (1990 pop. 435,146), Clay, Jackson, and Platte counties, NW Mo. (inc. 1850). , Mo., Hodes is a graduate of Creighton University Sitting on a 108-acre campus just outside Omaha's downtown business district in the Near North Side neighborhood, the University currently enrolls about 6,800 students. Creighton is one of 28 member institutions of the Association of Jesuit Colleges and Universities. in Omaha. About TicketsNow Established in 1999, TicketsNow is the world's largest and most trusted marketplace for premium event tickets. More than 90 percent of all professional ticket agencies that list, buy, and sell secondary event tickets online utilize software developed by TicketsNow--creating the most comprehensive database of secondary event tickets in the world. Named to the Inc. 500 index of the fastest-growing privately held companies privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. in the U.S., TicketsNow is a premium ticket provider for USA TODAY USA Today National U.S. daily general-interest newspaper, the first of its kind. Launched in 1982 by Allen Neuharth, head of the Gannett newspaper chain, it reached a circulation of one million within a year and surpassed two million in the 1990s. and AOL (A division of Time Warner, Inc., New York, NY, www.aol.com) The world's largest online information service with access to the Internet, e-mail, chat rooms and a variety of databases and services. , a member of the Better Business Bureau, and a founding member of the NATB NATB National Association of Ticket Brokers NATB National Automobile Theft Bureau NATB Naval Air Training Base , which promotes the highest level of ethics in the secondary ticketing marketplace. For more information, visit www.TicketsNow.com. |
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