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MapInfo Announces New Maintenance and Support Program for Unparalleled Customer Service.


Providing Superior Technical Support and Product Maintenance, MATS Helps End Users and Developers Maximize Investment in Location Intelligence

TROY, N.Y. -- MapInfo
MapInfo is also the common name of the company's main product.


Pitney Bowes MapInfo Corporation is a Location Intelligence / GIS company, headquartered in Troy, New York, a wholly-owned subsidiary of Pitney Bowes.
 Corporation (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: MAPS), the leading global provider of location intelligence solutions, today introduced a new product maintenance package to help customers further maximize the value of their location intelligence technology. The Maintenance and Technical Support (MATS) program provides MapInfo's end user and developer community with access to ongoing maintenance and expert technical support for MapInfo Professional MapInfo Professional is a Geographic Information System software product produced by MapInfo Corporation.

MapInfo Professional has the ability to combine and display, on a single map, data from a variety of sources that are in different formats and projections.
([R]) and MapInfo MapXtreme([R]).

MATS is a single package offering that is designed specifically to meet MapInfo customer needsCofrom entry-level en·try-lev·el
adj.
Appropriate for or accessible to one who is inexperienced in a field or new to a market: an entry-level job in advertising; an entry-level computer. 
 to highly skilled users. Users have the option of selecting the Silver or Gold package. The Silver package provides customers with product upgrade protection, technical support, online lessons for desktop customers and discounted rates to both instructor-led MapInfo product training and MapWorld, MapInfo's annual user conference and user networking event. The Gold package features all the amenities of the Silver package with the addition of an increased number of support calls, priority calling and desktop streaming to further improve customer experience and shorten (audio, compression) Shorten - A form of lossless audio compression.  resolution times.

"Customer satisfaction is our number one priority at MapInfo and the introduction of the MATS program is an extension of our continued commitment to superior customer service," said Ben Semmes Semmes may refer to:
  • Semmes, Alabama, a community in southwest Alabama
In military history:
  • Paul Jones Semmes (1815–1863), a banker, businessman, and a Confederate General in the American Civil War
, vice president of global services, at MapInfo Corporation. "From keeping current with the latest product upgrades to technical support and training as well as the chance to network with other MapInfo customers, the MATS program enables our customers to fully experience the vast benefits of their location intelligence technology."

For further information, pricing and availability of the MATS program, please call 1-800-327-8627 or visit www.mapinfo.com/mipro.

About MapInfo Corporation

MapInfo is a global company and the leading provider of location intelligence solutions, integrating software, data and services to provide greater value from location-based information and drive more insightful decisions for businesses and government organizations around the world. MapInfo solutions are available in 20 languages through a network of strategic partners and distribution channels in 60 countries. Headquartered in Troy, N.Y., MapInfo is on the World Wide Web at www.mapinfo.com.

MapInfo, MapInfo Professional and MapXtreme are trademarks of MapInfo Corporation and/or and/or  
conj.
Used to indicate that either or both of the items connected by it are involved.

Usage Note: And/or is widely used in legal and business writing.
 its subsidiaries and affiliates.

Of Note

This press release contains forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 involving risks and uncertainties. Any statement not a statement of historical fact is a forward-looking statement, including without limitation statements concerning demand for and benefits of MapInfo products and integration of MapInfo products with existing solutions. Actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including those factors contained in the Company's most recent quarterly report on Form 10-Q Form 10-Q

See 10-Q.
 filed with the Securities and Exchange Commission under the heading "Risk Factors." MapInfo takes no responsibility to update any forward-looking statements.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 29, 2006
Words:472
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