Management issues.Cost Analysis Concepts and Methods for Records Management Projects William Saffody An important part of planning records management activities is identifying, categorizing, and evaluating projected expenses. Cost Analysis Concepts offers ideas for budgeting, looking at future requirements for personnel, technology, and other resources, and evaluating alternative methods and costs of achieving specific objectives. This book offers budget-conscious ideas such as * conversion of paper documents to microfilm * microfilming versus offsite storage * implementation of electronic document imaging systems * outsourcing decisions * lease-or-purchase decisions ISBN ISBN abbr. International Standard Book Number ISBN International Standard Book Number ISBN n abbr (= International Standard Book Number) → ISBN m : 0-933887-76-0 (ARMA) Soft cover, English, 128 pages, 1998 Catalog No. A4513 $61, ARMA member $42 Strategic Outsourcing Maurice F. Greaver II Do it right, and outsourcing can be a powerful tool for achieving competitive advantage. Do it wrong, and it can be a quagmire of sub-par performance, plummeting morale, and lost business opportunities. At the heart of Strategic Outsourcing are the seven steps to successful outsourcing, which form an in-depth, foolproof planning and implementation methodology. Those steps, which are covered in detail, include * planning initiatives * exploring strategic implications * analyzing costs/performances * selecting providers * negotiating terms * transitioning resources * managing relationships ISBN 0-8144-0434-0 (AMACOM AMACOM American Management Association ) Hard cover, English, 331 pages, 1999 Catalog No. B4682 $46 ARMA member or non-member Information Systems Outsourcing Decision Making: A Managerial Approach Leon de Looff Information systems play an important role in most organizations, and the decision about who is to provide these systems can have far-reaching, short- and long-term consequences. Information Systems Outsourcing presents a decision-making model that managers can use to analyze the benefits of outsourcing and to design and manage the outsourcing relationship. The model will also help suppliers develop marketing and acquisition strategies for the tender process. ISBN 1-878-28940-3 (Idea Group Publishing) Soft cover, English, 291 pages, 1997 Catalog No. B4678 $43 ARMA member or non-member 101 Sample Write-Ups for Documenting Employee Performance Problems Paul Falcone One of the most difficult parts of reprimanding problem employees is writing up the disciplinary session--a critical requirement for legal protection and clear employee communication. 101 Sample Write-Ups for Documenting Employee Performance Problems makes this job easier by providing ready-to go model documents that cover such problems as substandard work quality, absenteeism, insubordination in·sub·or·di·nate adj. Not submissive to authority: has a history of insubordinate behavior. in , sexual harassment sexual harassment, in law, verbal or physical behavior of a sexual nature, aimed at a particular person or group of people, especially in the workplace or in academic or other institutional settings, that is actionable, as in tort or under equal-opportunity statutes. , e-mail misuse, and drug or alcohol abuse. These documents are also provided on a diskette The official name for the floppy disk. See floppy disk. diskette - floppy disk in Microsoft Word A full-featured word processing program for Windows and the Macintosh from Microsoft. Included in the Microsoft application suite, it is a sophisticated program with rudimentary desktop publishing capabilities that has become the most widely used word processing application on the market. 2.0 (for PC) format and include model wording for "Performance Correction Notice," "Incident Description and Supporting Details," "Performance Improvement Plan," "Outcomes and Consequences," "Employee Comments and/or Rebuttal rebuttal n. evidence introduced to counter, disprove or contradict the opposition's evidence or a presumption, or responsive legal argument. ," and "Employee Acknowledgement." ISBN: 0-8144-7977-4 (AMACOM) Soft cover, English, 385 pages, 1999 Catalog No. B4648 $38 ARMA member or non-member ARMA INTERNATIONAL Manager's Bookshelf The "Manager's Bookshelf" series titles are short, highly focused briefings that provide an informative overview of essential aspects of selected business activities. Written with a business focus, this series helps records and information managers understand the implications of their activities and exposes executive managers to the important role information management plays in business. These books are especially useful for information management specialists, computer systems specialists in information technology departments, document management or knowledge management specialists, records managers, archivists, and the managers and executives for whom each of these specialists works. Knowledge Management: A Manager's Briefing William Saffady Combining tutorial material with recommendations for action, this briefing encourages information managers to take a leadership role in their organization's knowledge management activities. It defines * the purpose and scope of knowledge management (KM) * the business motives behind the growth in KM interest * the components of a KM program * the role of information technology in KM * how information managers can effectively participate in their organization's KM activities ISBN: 0-933887-78-7 (ARMA) Soft cover, English, 24 pages, 1998 Catalog No.A4616 $26, ARMA member $18 Other knowledge management titles elsewhere in this section are Harvesting Experience, Reaping the Benefits of Knowledge, page 7, and Working Knowledge, page 7. Information Management Issues in Mergers and Acquisitions David O. Stephens, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , CMC (Common Messaging Calls) A programming interface specified by the XAPIA as the standard messaging API for X.400 and other messaging systems. CMC is intended to provide a common API for applications that want to become mail enabled. 1. , FAI An increase in mergers and acquisitions has created new concerns for information managers worldwide. This briefing addresses the records and information management issues associated with these activities, as well as divestitures and similar undertakings relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc the purchase, sale, or liquidation The collection of assets belonging to a debtor to be applied to the discharge of his or her outstanding debts. A type of proceeding pursuant to federal Bankruptcy of corporate entities. Prepared primarily for RIM practitioners and for the senior managers and executives to whom they report, tiffs briefing explores a number of issues associated with M & A transactions, including * legal and regulatory * organizational and staffing * policy and procedure * systems integration and systems compatibility * standards and best practice * compatibility of various information and recordkeeping systems * records retention and records storage ISBN:0-933887-95-7 Soft cover, English, 24 pages, 2000 Catalog No. A4654 $33, ARMA member $23 Information Management for Multinational Corporations
A sharply increased degree of global business activity has been one of the most significant business trends of the new millennium, creating revolutionary challenges and opportunities for multinational companies. In order for information managers to respond to these trends effectively, they need to be acquainted with to be possessed of personal knowledge of; to be cognizant of; to be more or less familiar with; to be on terms of social intercourse with. See also: Acquaint the international aspects of document technologies and business recordkeeping. Information Management provides guidance concerning * the globalization globalization Process by which the experience of everyday life, marked by the diffusion of commodities and ideas, is becoming standardized around the world. Factors that have contributed to globalization include increasingly sophisticated communications and transportation of information technology infrastructure * document management technologies * information protection and security * international standards and best practices * management of the information life cycle * international records retention ISBN: 0-933887-88-4 (ARMA) Soft cover, English, 24 pages, 1999 Catalog No. A4655 $39, ARMA member $27 The Value of Records and Information Management: The Business Case for Systematic Control of Recorded Information William Saffady Systematic records management makes good business sense, and there are ways to ensure efficiency. This book focuses on information management's ability to reduce the cost of specific business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets , as well as its contribution to competitive advantage in value-chain activities. The first section defines the scope and business mission of records management and examines its relationship to other information management specialties and activities. The second section analyzes records management's distinctive contributions to organizational effectiveness Organizational effectiveness is the concept of how effective an organization is in achieving the outcomes the organization intends to produce. The idea of organizational effectiveness is especially important for non-profit organizations as most people who donate money to non-profit with special reference to the economic theory of value. ISBN: 0-933887-89-2 (ARMA) Soft cover, English, 24 pages, 1999 Catalog No. A4664 $31, ARMA member $21 Process Mastering Ray W. Wilson and Paul Harsin Paul Harsin, was a professor at the University of Liège, Belgium. In 1950, he was awarded the Francqui Prize on Human Sciences. External links
With step-by-step instructions on how to create a continuous improvement document, Process Mastering shows how to standardize a procedure and explains how process identification, selection, mapping, and analysis can * get key processes under control * comply with ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. and HACCP HACCP hazard analysis critical control points. standards * improve product quality, increase productivity, and reduce costs * enhance morale * improve worker safety Information management professionals will find the process master methodology useful when documenting processes in a records management program. ISBN 0-527-76344-6 (Quality Resources) Soft cover, English, 168 pages, 1998 Catalog No. B4681 $27 ARMA member or non-member Project Planning project planning - project management , Scheduling and Control James P. Lewis This application oriented book provides an approach to project management (PM) that allows for individual differences and a full range of management styles. Offered in clear, easy-to-understand terms, Project Planning deals with all types of projects and concludes with a sample plan that incorporates the elements presented in the text. The reader will learn * how to decide if PM is needed * seven components of a PM system and how to set them up * eight areas for planning and the project manager's role in each area * concepts and components of control plus a clearly outlined control system ISBN: 0-071360-50-6 (Irwin) Hard cover, English, 566 pages, 2001 Catalog No. B4399 $53 ARMA member or non-member Writing Effective Policies and Procedures Policies and Procedures are a set of documents that describe an organization's policies for operation and the procedures necessary to fulfill the policies. They are often initiated because of some external requirement, such as environmental compliance or other governmental Nancy J. Campbell Every company needs policies and procedures in order to operate efficiently, avoid employee confusion, and adhere to adhere to verb 1. follow, keep, maintain, respect, observe, be true, fulfil, obey, heed, keep to, abide by, be loyal, mind, be constant, be faithful 2. legal and regulatory guidelines. But writing these documents and getting employees to pay attention to them can be challenging. Writing Effective Policies and Procedures covers how to create policies for regulating organizational action and procedures on protocols for implementation. Written in a friendly, informal style, this hook is loaded with pragmatic tools, including samples, forms, guidelines, and tip sheets for writing, communicating, and implementing the policies and procedures. ISBN 0-8144-7960-X (AMACOM) Spiral bound Spiral-Bound is an active online mailing list and newsletter devoted to the discussion of 20th century authors that explored the limits of traditional narrative and structure, often coming from modernism, surrealism, magical realism, and postmodernism. , English, 405 pages, 1998 Catalog No. B4683 $68 ARMA member or non-member |
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