Management Skills for the New Health Care Supervisor, ed 6.Management Skills for the New Health Care Supervisor Same as operating system. , ed 6 Umiker W. Gaithersburg, MD 20878, Aspen aspen, in botany aspen: see willow. Aspen, city, United States Aspen (ăs`pən), city (1990 pop. 5,049), alt. 7,850 ft (2,390 m), seat of Pitkin co., S central Colo. Publications Inc, 1998, hardcover, 422 pp, $49. In today's health care environment, supervisors must be leaders rather than "bosses." This text examines current protocols and trends in the management of health care operations and the use and development of management skills. In a comprehensive presentation, this book describes the keys to successful implementation of policies, primary motivating reward systems, preparation for change, and methods of delegating responsibilities in a health care practice. It also discusses how to empower empower verb To encourage or provide a person with the means or information to become involved in solving his/her own problems employees; how to find people who achieve; and how to develop a reputation for innovation, flexibility, and customer service. Recruitment options and strategy, development and retention of loyalty among employees, and successful interview techniques are a few of the issues that the book reviews thoroughly. Besides covering the strategies of managed care organizations, this text gives significant coverage to outcomes management. Outcome managers determine the areas where resources are underutilized or overutilized and areas where the professional skills of the staff require upgrading. The book also briefly covers clinical and operational benchmarking
Benchmarking (also "best practice benchmarking" or "process benchmarking") is a process used in management and particularly strategic . Benchmarking uses quantitative quantitative /quan·ti·ta·tive/ (kwahn´ti-ta?tiv) 1. denoting or expressing a quantity. 2. relating to the proportionate quantities or to the amount of the constituents of a compound. indicators to compare one health care entity against another. Overall, the value of this publication is based on its pragmatic approach to presenting new principles, concepts, and definitions that are useful and concise. Supervisors, directors, and executives of health care businesses will find this book useful. In addition to being a useful teaching tool, this book can be a very valuable resource in a medical practice's library. The material is presented in a clear, well-organized style and in adequate detail. It is highly recommended reading for a wide health care audience, including physical therapists in administrative roles. Harvey Litofsky, PT Litofsky, Brager & O'Brien/Matrix Rehabilitation Owings Mills, Md Mr Litofsky is District Manager for a national outpatient outpatient /out·pa·tient/ (-pa-shent) a patient who comes to the hospital, clinic, or dispensary for diagnosis and/or treatment but does not occupy a bed. out·pa·tient n. rehabilitation rehabilitation: see physical therapy. corporation. He specializes in health care administration and practice and business management.3 |
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