Managed Objects Signs Former META Group Analyst; Michele Hudnall Joins BSM Leader as Director of Service Management.MCLEAN, Va. -- Managed Objects, the Business Service Management Company, today announced it hired former META Group analyst Michele Hudnall as Director of Service Management. In this role, Hudnall will serve as an advocate for customers liaising between sales associates focused on selling software, and the technical account managers that help customers implement Managed Objects' software. Hudnall will enable customers to better understand how to best leverage Managed Objects' Business Service Management (BSM BSM Business Service Management BSM Basic Security Module BSM Best Stations Memory (Pioneer car stereos) BSM Business Systems Modernization BSM Bronze Star Medal BSM Black Student Movement BSM Benilde-St. ) solution to monitor, manage and report on the services IT provides to business in conjunction with their current management investments. "Our customers have the largest and most complex IT environments in the world and Michele's role is to help them enhance the value derived from those assets," said Managed Objects' CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Siki Giunta. "Her insight regarding the intersection of technology and business - coupled with her extensive consulting and advisory experience - makes her a valuable addition to our team. We are thrilled to have her on board." Hudnall brings nearly two decades of industry experience to Managed Objects, joining after five years as a market analyst with the research firm META Group. Among her many accomplishments at META, she authored the most recent Service Level Management practioner's guide titled, Service Level Agreements: A Framework, Template and Implementation Toolkit. In addition, she researched and advised clients on service desk, asset management and configuration management processes, solutions and sourcing decisions. "As a market researcher I observed Managed Objects consistently win major deals against much larger competitors because of its superior technology, consistent innovation and customer-centricity," said Hudnall. "This combined with exceptional executive leadership, loyal staff and the company's entrepreneurial spirit afforded me an opportunity too good to pass." Prior to her tenure at META Group, Hudnall spent five years as a product line manager with Tivoli Systems. She managed the development of integrated service management solutions, supervising the integration process among development teams after Tivoli acquired Software Artistry and overseeing the development of products with the IBM Global Services IBM Global Services is the world's largest business and technology services provider. It is the fastest growing part of IBM, with over 190,000 professionals serving customers in more than 160 countries. delivery teams. A polished speaker, Hudnall has addressed audiences at events for META Group conferences, the Help Desk Institute and the Service and Support Professionals Association. She is certified by the ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). Foundation and has completed the EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. Systems Engineering program. Hudnall has also served on the itSMF's Advisory Board and the Help Desk Institute's Strategic Advisory Board. She is a 1985 graduate of James Madison University “JMU” redirects here. For the university in Liverpool, England, see Liverpool John Moores University. For the public-policy college at Michigan State University, see . with dual undergraduate degrees in Business Administration and Management Information Systems. About Managed Objects Managed Objects is the Business Service Management Company. Business Service Management (BSM) aligns IT with the business by integrating network, system, application, end user, and business metric information into real-time business service dashboards. Through Managed Objects' BSM platform, companies effectively monitor, manage, and report on the services IT delivers to the business - services like online trading and e-commerce. Consistently acknowledged by the analyst community as best in class, Managed Objects has more BSM implementations in place than any other company. That is why AIB AIB n abbr (BRIT) (= Accident Investigation Bureau) → oficina de investigación de accidentes AIB n abbr (Brit) (= Accident Investigation Bureau) → , Auchan, CSC, Credit Suisse, DISA 1. (body) DISA - Defense Information Systems Agency. 2. (standard) DISA - Data Interchange Standards Association. , Fidelity Investments, JPMorganChase, NIH "Not invented here." See digispeak. NIH - The United States National Institutes of Health. , Progress Energy, Reuters, TIAA-CREF TIAA-CREF Teachers Insurance and Annuity Association - College Retirement Equities Fund and other global organizations rely on Managed Objects' BSM technology. For more information, visit www.managedobjects.com. |
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