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Make your website pop: gurus explain how to distinguish your business online.


Untangling the mystery of the World Wide Web can be a lot like walking into quicksand quicksand

State in which water-saturated sand loses its supporting capacity and acquires the characteristics of a liquid. Quicksand is usually found in a hollow at the mouth of a large river or along a flat stretch of stream or beach where pools of water become partly filled
: the more you get into it, the harder it is to get where you want to be. Credit the sheer number of sites that populate To plug in chips or components into a printed circuit board. A fully populated board is one that contains all the devices it can hold.  the Web, creating clutter that makes it hard for small businesses to distinguish themselves.

"Ultimately, it's the business owners who devote time to their Websites that reap the greatest rewards online," says Jane Purcell, senior vice president of Advanced Access, a Web design and hosting firm in Anaheim Hills, California.

"I equate it to a car. If you don't put gas in it and get regular oil changes, it won't perform for you," says Purcell. "The same goes for the Web, where sites that aren't useful or current do little good for their owners."

One way to maximize your Web investment is through a process known as "search engine optimization Designing a Web site so that search engines easily find the pages and index them. The goal is to have your page be in the top 10 results of a search. Optimization includes the choice of words used in the text paragraphs and the placement of those words on the page, both visible and hidden ," or SEO (Search Engine Optimization, Search Engine Optimizer) See search engine optimization. . This combines HTML HTML
 in full HyperText Markup Language

Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web.
 design elements, text, and keywords to ensure that the site gets the best possible recognition from the major search engines.

Brian Chernicky, an instructor in San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay.  who specializes in Internet marketing See Internet advertising. , says SEO has been around since the advent of the Internet. "We were doing it 10 years ago, when SEO didn't mean anything to anyone," says Chernicky. "Now it rolls off the tongue of every marketing department worldwide."

To maximize their SEO strategies, Chernicky says companies should define their niche market A niche market also known as a target market is a focused, targetable portion (subset) of a market sector.

By definition, then, a business that focuses on a niche market is addressing a need for a product or service that is not being addressed by mainstream providers.
, then decide how they want that customer base to find them on the Internet. "It's getting harder and harder to differentiate and distinguish yourself online," says Allan German, director of Brandspa, a marketing and branding consultant firm in Montclair, New Jersey, and author of Briefs for Better Brands: Tips, Parables and Insights for Market Leaders (Brandspa Books, $23.95).

Gorman offers the following five tips for companies trying to make a splash on the Web:

1) Wow them from the first page: First impressions mean everything on the Web, so your site's front page must shine in order to be effective. A company's front page, for example, should forgo bandwidth-heavy graphics and instead feature a bulleted bul·let·ed  
adj. Printing
Highlighted or set off with bullets: a bulleted list. 
 list of services and a simple, readily accessible way to contact the owner for an estimate or additional information. Subsequent pages can showcase your portfolio, testimonials from satisfied customers, and links to free e-newsletters.

2) Make it user-friendly: It's age-old advice, but Gorman says companies still aren't adhering. "Ease of use equates to both a pleasant visiting experience and marketing effectiveness Marketing Effectiveness is the function of improving how marketers go to market with the goal of optimizing their marketing spend to achieve even better results for both the short-term and long-term. Also related to Marketing ROI and Return on Marketing Investment (ROMI). ," says German, who suggests using clear language, useful links, and navigation bars A set of buttons or graphic images typically in a row or column used as a central point that link you to major topic sections on a Web site. If the navigation bar is a single graphic image with multiple selections, it is known as an imagemap. See imagemap.  to steer customers in the right direction.

3) Make them eager to return soon: Attracting visitors is important, but persuading them to return is even more important, says German. Create long-term online customers by incorporating relevant, self-assessment tests, surveys, and other tools with related products and services your business provides. This ensures an educational and interactive experience for the customer and is an effective marketing tool for your business. Start with a simple biweekly newsletter, a blog, or a chat forum on a topic of interest to your customers.

4) Get back to basics: Browse through a few sites and you'll quickly discover that accessing basic information can be a challenge. To make sure your visitors don't get turned off by poor navigation, broken links, and irrelevant information, be sure to give them a clear explanation of your product or service, making sure to highlight exactly what makes your firm and its offerings unique.

5) Give 'em the royal tour: When designing your site, put yourself in your customers' shoes. What do they want to see or know? What format most suitably presents this information? How can you keep them interested and make the experience fun?

Here are six additional SEO strategies you can start today:

1. Include only the most important, meaningful keywords in your site's title tag or the title that appears in the bar at the top of the Web page.

2. Make sure your site includes as much information as possible, preferably 250 words on each page.

3. Spend the time necessary to know the keywords your prospective clients use to find your firm and its products/services.

4. Don't try to trick the search engines by loading your site with irrelevant keywords that have nothing to do with your business.

5. Don't allow your most important keywords to be contained in graphics. Try substituting formatted HTML text for graphics.

6. Citation mapping, the number of links that point to your Website, is critical to all search engines when assigning site ranking See page ranking. . Use as many relevant quality links as possible that point to your site.
COPYRIGHT 2005 Earl G. Graves Publishing Co., Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Author:McCrea, Bridget
Publication:Black Enterprise
Geographic Code:1USA
Date:Nov 1, 2005
Words:777
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